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Troubleshooting

Before carrying out any of the following service checks, unplug the FoodCycler from the mains.

PROBLEM

WHAT TO DO

FoodCycler will not start

• Check that the power plug is connected to 

a power outlet and the outlet is turned on.

• Check that your FoodCycler is assembled 

correctly.

Power light
Flashing & FoodCycler beeps

Flashing and FoodCycler does not operate

No light

• Lid unlocked/sensor dislodged

• Require manual reset

• No power, check connection

Any Indicator Lights
Flashing & FoodCycler stops processing

No Light

• Motor overloaded. Check any food jam inside 

the bucket. Remove some of the food scraps 

from bucket. 

•  

NOTE: It only applies to the drying light.

• No power, check connection

Contact Sage Customer Service Centre if the 

problem still exists. It may be component issue 

on FoodCycler.

Excessive noise

• Check that your FoodCycler is on a level surface

A Manual Reset is necessary if your FoodCycler operating system needs to be reset 

to an earlier mode following a minor malfunction. 
Follow these instructions to properly complete a manual reset:
1.  Plug FoodCycler in.
2.  Press and hold the Power On/Off button for 3 seconds, until you hear a beep 

and the FoodCycler shuts off.

3.  Unplug your FoodCycler for 1 minute.
4.  Plug your FoodCycler back in and wait ten seconds.
5.  Press the Power On/Off button as you normally would to start a cycle.
If the Manual Reset does not work the first time, try resetting again.

  NOTE

If your FoodCycler is signalling a components issue, do not continue using. 

Contact Sage Customer Service Centre.

Summary of Contents for FoodCycler SWR550

Page 1: ...the FoodCycler SWR550 EN USER GUIDE ...

Page 2: ...G Set of EcoFilters H Filter Cavities I Filter Reset Button J Filter Air Guides K Bucket with Agitators L Bucket Lid Assembly a Carbon Foam Lid Liner b Back Cover c Locking Screw NOT PICTURED Non Slip Feet Power Cord Components A C D E F J G H I L B K a b c Rating Information 220 240V 50 60Hz 500W ...

Page 3: ...trol Panel CHANGE FILTER COOLING GRINDING DRYING A B C D E A Power On Off button with indicator light B Drying indicator light C Grinding indicator light D Cooling indicator light E Change filter indicator light ...

Page 4: ... rich EcoChips using an intuitive three stage cycle The FoodCycler pulverizes and dehydrates nearly all types of food waste Agitators turn inside the grinding bucket reducing food waste to small particles while simultaneously the FoodCycler aerates and heats the bucket content decomposing and sterilising the food waste Stage 1 Drying Dehydrates household food waste Stage 2 Grinding Grinds food was...

Page 5: ...romotional labels attached to your FoodCycler Remove the stickers located on the top of the two activated carbon EcoFilters that come fitted in the FoodCycler and ensure that the filters and filter air guides are in place before first use Follow the direction found in Replacing the Filters on page 17 IMPORTANT Failure to remove the stickers located at the top of each of the filters before first us...

Page 6: ...operate the FoodCycler each time clean any dirt or food residue on the external surface of the bucket and the surface of the heating plate WHAT CAN THE FOODCYCLER PROCESS WHY CAN T THE FOODCYCLER PROCESS Meat fish and poultry scraps no bones Most fruit and vegetable scraps including peels Cereals and grains Cheese Beans seeds and legumes Coffee grounds and paper tea bags Eggs and eggshells Pet foo...

Page 7: ...ste and start the cycle again Be sure to cut up long food waste such as corn cobs corn husks etc into smaller pieces as these items are highly fibrous and may cause a jam if left whole IMPORTANT Always ensure that no food waste falls outside of the bucket and into the FoodCycler This may cause damage to the motor and other internal components You should remove the bucket from the FoodCycler prior ...

Page 8: ... overall cycle period though the cycle will never last longer than 8 hours The EcoChips may not be fully processed by the end of the cycle In this case you may want to run the FoodCycler a second time to completely dehydrate the bucket contents To Pause the FoodCycler press the Power On Off button once or open the lid while the unit is processing Pressing the Power On Off button once again after l...

Page 9: ...iod the Change Filter light will illuminate red indicating that the filters need to be replaced Remove all packaging from the EcoFilters and Filter Air Guides before first use Remove all packaging from replacement filters before fitting into the FoodCycler Follow the steps described below NOTE Always change both filters at the same time IMPORTANT The filters are not washable Do not immerse any par...

Page 10: ...nge Filter light will turn off when it is reset Replace the back panel IMPORTANT On first use remove the filters as described above and remove the filters stickers If the Change Filter light is not illuminated do not reset REPLACEMENT FILTERS Replacement filters may be purchased from the Sage website or at participating retail outlets Sage FoodCycler Model No Filter Replacement Product Code SWR550...

Page 11: ... of the filters in water as it will cause damage REPLACEMENT CARBON FOAM LID LINER Replacement carbon lid liners may be purchased from the Sage website Delivery charges may apply Please contact Sage Customer Service Centre for further support Only use the original Sage filter specially intended for this appliance Do not use any other filter ECOCHIPS DISPOSAL NOTE The following is a guide to EcoChi...

Page 12: ...f the FoodCycler is exposed to oils or chemicals turn off and unplug the appliance and use a damp cloth to clean the external surface of the FoodCycler Dry thoroughly using a dry lint free cloth or paper towel to remove all moisture before use DO NOT use gasoline benzine thinner harsh cleaners etc on and or in the FoodCycler while cleaning as they will damage the FoodCycler NEVER use alcohol or ot...

Page 13: ...ht No power check connection Contact Sage Customer Service Centre if the problem still exists It may be component issue on FoodCycler Excessive noise Check that your FoodCycler is on a level surface A Manual Reset is necessary if your FoodCycler operating system needs to be reset to an earlier mode following a minor malfunction Follow these instructions to properly complete a manual reset 1 Plug F...

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