12
Troubleshooting
PROBLEM
WHAT TO DO
The Sage Smart
Tea Infuser
™
does
not switch on
• Check the power plug is securely inserted into the outlet.
• Insert the power plug into an independent outlet.
• Insert the power plug into a different outlet.
• Reset the circuit breaker if necessary.
• For additional safety the Sage Smart Tea Infuser
™
is fitted with a thermal
cut out. In the event of severe overheating, the Sage Smart Tea Infuser
™
will automatically shut down to prevent further damage.
The Sage Smart Tea
Infuser
™
does not work
• Check the glass jug is securely positioned on the power base.
I cannot select a
certain function
• Certain features cannot be selected or changed during the heating
or brewing cycle. LED lights surrounding the buttons will indicate the
availability of the functions.
After boiling
water, bubbles
appear around the
temperature sensor
• This is normal for the functionality of the Sage Smart Tea Infuser
™
.
My tea tastes too
weak or too strong
• Perform a cleaning cycle as per instruction in the booklet.
• Follow the cleaning instructions in this booklet.