Safety 1st Cherry, Manual

Page: 37 / 60

37
EN
Warranty
Our 24 months warranty refl ects our confi dence in the high quality
of our design, engineering, production and product performance.
We confi rm that this product was manufactured in accordance with
the current European safety requirements and quality standards
which are applicable to this product, and that this product is free
from defects on materials and workmanship at the time of purchase.
Under the conditions mentioned herein, this warranty may be
invoked by consumers in the countries where this product has been
sold by a subsidiary of the Dorel Group or by an authorized dealer
or retailer.
Our 24 months warranty covers all manufacturing defects in
materials and workmanship when used in normal conditions and in
accordance with our user manual for a period of 24 months from the
date of the original retail purchase by the fi rst end-user customer.
To request repairs or spare parts under our warranty for defects in
materials and workmanship you must present your proof of purchase,
made within the 24 months preceding the service request.
Our 24 months warranty does not apply to defects caused by normal
wear and tear, damage caused by accidents, abusive use, negligence,
fi re, liquid contact or other external cause, damage which is the
consequence of failing to comply with the user manual, damage
caused by use with another product, damage caused by service
by anyone who is not authorized by us, or if the product is stolen
or if any label or identifi cation number has been removed from
the product or has been changed. Examples of normal wear and
tear include wheels and fabric worn down by regular use and the
natural breakdown of colors and materials due to normal aging of
the product.
What to do in case of defects:
Should problems or defects arise, your fi rst point of contact is the
authorized dealer or retailer recognized by us. Our 24 months
warranty is recognized by them (1). You must present your proof of
purchase, made within the 24 months preceding the service request.
It is easiest if you get your service request pre-approved by us. If you
submit a valid claim under this warranty, we may request that you
return your product to the authorized dealer or retailer recognized
by us or that you ship the product to us in accordance with our
instructions. We will pay for shipment and for return freight if all
instructions are followed. Damage and/or defects neither covered by
our warranty nor by the legal rights of the consumer and/or damage
and/or defects with respect to products that are not covered by our
warranty can be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable consumer
legislation, which may vary from country to country. The rights of
the consumer under applicable national legislation are not affected
by this warranty.
This warranty is provided by Dorel Netherlands. We are registered
in The Netherlands under company number 17060920. Our trading
address is Korendijk 5, 5704 RD Helmond, The Netherlands, and our
postal address is P.O. Box 6071, 5700 ET Helmond, The Netherlands.
The names and address details of other subsidiaries of the Dorel
group can be found on the last page of this manual and on our
website for the brand concerned.
(1) Products purchased from retailers or dealers that remove or
change labels or identifi cation numbers are considered unauthorized.
Products purchased from unauthorized retailers are also considered
unauthorized. No warranty applies to these products since the
authenticity of these products cannot be ascertained.