14
Process
1.
Select and download the desired PSE2 image upgrade file from the SafeNet Web
site at
2.
Place the upgrade files onto the root directory of a USB memory stick or onto a
CDROM.
3.
Connect the CDROM drive or memory stick to any USB port on the back of the
PSe. The operating system maps the new hardware and adds a /etc/fstab entry.
4.
The relevant directory is created in /media (examples: /media/usbflash, or
/media/cdrecorder) but does not automount - complete with mount command
(example: mount /media/usbflash).
5.
Use umount command to unmount when finished and the device is to be removed.
Notes:
When mounting multiple devices at once, or mounting and unmounting many times in
the same session, you might wish to check /etc/fstab to see where the device is
associated.
The mount point will always default to the /media directory, but specific directories
listed above (usbflash, cdrecorder) are just examples. The name can vary depending
on the device capability and how it is detected.
Troubleshooting
Each Protect Server External 2
is tested during manufacture to ensure a high level of
quality. In the unlikely event the unit is not functioning correctly please re-check the
installation procedure, paying particular attention to the power source and network
cable connection. Running the diagnostic utility program
hsmstate
as discussed in the
section is the only method available to test the unit.
Note:
The unit has no user serviceable parts. Please do not disassemble the unit to resolve
problems unless directed by a SafeNet support engineer.
Note:
If it ever becomes necessary to get into the BIOS then press <Delete> as the PSE2
boots.
For further assistance contact your supplier or SafeNet support with the following
details at hand:
The product serial number (at the back of the unit)
A detailed description of the current system configuration
Details of any error messages pertaining to the problem
Summary of Contents for ProtectServer External 2
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