Safelinq SmartLinQ Mobile, Manual, Page: 23 / 26

26
TROUBLESHOOTING
Problem
After the SmartLinQ Mobile is turned on, the GSM
LED continually flashes rapidly
Reason
The SIM card is not inserted.
The SIM card has been inserted but is protected
by a PIN code.
Where the signal is too weak, the SmartLinQ
Mobile can’t register to the network.
Solution
Insert the SIM card into the SmartLinQ Mobile.
Take out the SIM card and insert it into your
mobile phone. Using your mobile phone, disable
the PIN code then re-insert it in the SmartLinQ
Mobile.
Please move the SmartLinQ Mobile to a place
where the signal is stronger.
Problem
The location of the SmartLinQ Mobile cannot be
found.
Reason
The SmartLinQ Mobile is outside satellite coverage.
Solution
Move the SmartLinQ Mobile to a place where it
has satellite coverage, e.g. outdoors and away
from tall buildings.
Problem
The SmartLinQ Mobile cannot be switched on.
Reason
The battery is not charged.
The Power/Hang Up button was not pressed long
enough.
Solution
Make sure the charger is connected correctly at
both the mains and the SmartLinQ Mobile.
11. Troubleshooting and Safety info