Saeco XELSIS SUPREMA, Manual, Page: 31 / 37

Problem Cause Solution
The milk is splashing. The milk you use is not cold
enough.
Make sure you use cold milk coming
directly from the fridge.
The flexible milk tube is not
connected properly.
Open the door of
the coffee
dispensing spout
and check if the
flexible milk tube
is fully connected
to the
cappuccinatore.
Note that the
cappuccinatore
and milk tubes
may be hot. Let
the
cappuccinatore
and the tubes
cool down before
you touch them.
The cappuccinatore and milk
tubes are not clean.
Remove and disassemble the internal
cappuccinatore (see Cleaning the internal
cappuccinatore under the tap ). Rinse
all parts under the tap. For thorough
cleaning, use Philips milk circuit
cleaner and perform the Deep Milk
Clean procedure via the 'Status' and
'Hygiesteam' menu. Note that if the parts
have been cleaned in the dishwasher,
they may have become clogged by food
particles or detergent residues. A visual
check that they are not obstructed is also
recommended.
We advise you to perform the HygieSteam
program every day: 1) Press 'Status' on the
control panel. 2) Select 'HygieSteam'. 3)
Then confirm all steps on the display.
The milk tubes are clogged. Always store the milk container without
the milk tubes in the refrigerator. Leftover
milk could accumulate inside the milk
tubes and block the flow of milk through
the tubes. Rinse the milk tubes before
storage.
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