Problem
Cause
Solution
The machine is performing its
self-adjustment procedure. This
procedure is started automatically
when you use the machine for the
first time, when you change to
another type of coffee beans or
after a long period of non-use.
Brew 5 cups of coffee initially to allow the
machine to complete its self-adjustment
procedure.
The grinder is set to a too coarse
setting.
Set the grinder to a finer (lower) setting.
Brew 2 to 3 drinks to be able to taste the
full difference.
The coffee is not hot
enough.
The temperature is set too low.
Set the temperature to the maximum
A cold cup reduces the
temperature of the drink.
Preheat the cups by rinsing them with hot
water.
Adding milk reduces the
temperature of the drink.
Regardless of whether you add hot or
cold milk, adding milk always reduces the
temperature of the coffee. Preheat the
cups by rinsing them with hot water.
Coffee does not come
out or coffee comes out
slowly.
The AquaClean water filter
was not prepared properly for
installation.
Remove the AquaClean filter and dispense
some hot water. If this works, the
AquaClean filter was not installed properly.
Reinstall and activate the AquaClean filter
and follow all steps in chapter 'AquaClean
water filter'.
After a long period of non-use, you need
to prepare the AquaClean water filter for
use again and dispense 2-3 cups of hot
water.
The AquaClean water filter is
clogged.
Replace the AquaClean water filter every 3
months. A filter that is older than 3 months
can become clogged.
The grinder is set to a too fine
setting.
Set the grinder to a coarser (higher)
setting. Note that this will impact the
coffee taste.
The brew group is dirty.
Remove the brew group and rinse it under
).
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and its
holes with a pipe cleaner or needle.