ENGLISH
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Behaviour
Cause
Action
Coffee has too little cream
or is watery.
Grinders are set to a coarse position. Adjust the grinding fineness as described in the
“5.3.3
Ceramic coffee grinder adjustment”
chapter.
The blend is not right, coffee is not
freshly roasted or is ground too coarse.
Change coffee blend or adjust the grinding fineness
as described in the
“5.3.3 Ceramic coffee grinder
adjustment”
chapter.
The machine must perform the self-
adjustment.
Brew a few cups of coffee.
Coffee is leaking from the
coffee dispensing spout.
The coffee dispensing spout is clogged. Clean the coffee dispensing spout and its holes using
a toothpick.
Coffee is not hot enough.
Cups are cold.
Warm the cups with hot water.
The temperature is incorrectly
regulated.
Adjust the temperature as described in the
“5.3.4
Brewing temperature adjustment”
chapter.
The machine grinds the
coffee beans, but coffee does
not come out.
Water empty.
Fill the water tank and prime the circuit again as
described in the
“5.2.1 Water circuit priming”
chapter.
The brew group is dirty.
Clean the brew group as described in the
“7.2.1 Weekly
brew group cleaning cycle”
chapter.
The circuit is not primed.
Prime the circuit as described in the
“5.2.1 Water circuit
priming”
chapter.
The coffee dispensing spout is dirty.
Clean the coffee dispensing spout and its holes using
a toothpick.
The machine must perform the self-
adjustment.
Brew a few cups of coffee.
Coffee comes out slowly.
Coffee is ground too finely.
Change coffee blend or adjust the grinding as described
in the
“5.3.3 Ceramic coffee grinder adjustment”
chapter.
The circuit is not primed.
Prime the circuit as described in the
“5.2.1 Water circuit
priming”
chapter.
The brew group is dirty.
Clean the brew group as described in the
“7.2.1 Weekly
brew group cleaning cycle”
chapter.
The machine must perform the self-
adjustment.
Brew a few cups of coffee.
The frothed milk is too cold. Cups are cold.
Warm the cups with hot water.
Milk does not froth.
The milk carafe is dirty or incorrectly
placed.
Clean the carafe as described in the
“7.4.3 Weekly
cleaning of the milk carafe components”
chapter, and
insert it in the machine as shown in the
“6.2 Milk carafe”
chapter,
“Inserting phase”.
The milk carafe dispensing spout has
not been opened correctly.
Check that the milk dispensing spout has been correctly
removed as described in the
“6.2 Milk carafe”
chapter,
“Start up phase”.
The milk carafe is incompletely
assembled.
Check that all the components have been assembled
correctly, as described in the
“7.4.3 Weekly cleaning of
the milk carafe components”
chapter,
“Reassembly phase”
.
The type of milk used is not suitable
for frothing.
Read the
“6.3 Milk- and coffee-based preparations”
chapter.
The filter cannot be activated
as the OK signal (V) is not
displayed.
A filter has just been activated.
You have to dispense at least 10 cups (100 ml x cup)
before activating a new filter. Be careful as if you activate
a new filter, the filter counter will increase automatically.
The filter cannot be
activated and the machine
asks for descaling.
The series of 8 filter is completed.
Descale your machine first as described in the
“7.5
Descaling cycle”
chapter. Thereafter the filter can
be installed as described in the
“10.2.1 AquaClean
installation”
chapter.
The filter has not been replaced on
time after the AquaClean water filter
signal started blinking.
The filter has not been installed right
away upon 1st usage but after having
brewed approx.100 product (based on
100ml cups).
The filter does not fit.
You need to remove air from the filter. Let air bubbles come out of the filter and empty the
water tank before installing the filter as described in the
“10.2.1 AquaClean installation”
chapter.
There is water in the water tank.
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