Problem
Cause
Solution
The coffee has too
little crema or is
watery.
The grinder is set to a too coarse
setting.
Adjust the grinder to a finer
setting.
You are using an unsuitable
coffee blend.
Start using a different coffee
blend.
The machine is performing its
self-adjustment.
Brew a few cups of coffee.
The brew group is dirty.
Clean the brew group.
Coffee is leaking from
the coffee dispensing
spout.
The coffee dispensing spout is
clogged.
Clean the coffee dispensing
spout and its holes with a pipe
cleaner.
The coffee is not hot
enough.
The cups you use are cold.
Preheat the cups by rinsing
them with hot water.
The temperature is set too low.
Check the menu settings.
Set the temperature to 'high' in
the menu.
You added milk.
Whether the milk you add
is warm or cold, it always
decreases the temperature of
the coffee to some extent.
The machine grinds
the coffee beans, but
coffee does not come
out.
The coffee exit duct is blocked.
Clean the coffee exit duct
with the handle of the
multifunctional tool or a spoon
handle.
The coffee exit duct is
blocked.
The grind is set to a too fine
setting.
Adjust the grinder to a coarser
setting.
The brew group is dirty.
Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing
spout and its holes with a pipe
cleaner.
The coffee comes out
slowly.
The coffee is grind too finely.
Use a different coffee blend or
adjust the grinder.
The brew group is dirty.
Clean the brew group.
The coffee exit duct is blocked.
Clean the coffee exit duct
with the handle of the
multifunctional tool or a spoon
handle.
The machine circuit is blocked
by limescale.
Descale the machine.
The frothed milk is too
cold.
The cups are cold.
Preheat the cups by rinsing
them with hot water.
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