Saeco HD9712 Incanto Executive User Manual Download Page 93

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ENGLISH

ORDERING MAINTENANCE PRODUCTS

For cleaning and descaling, use Saeco maintenance products only. You can
purchase the products at the Philips online shop at

www.shop.philips.com/

service

, from your local dealer or at authorised service centres.

If you have any diffi

culties obtaining maintenance products for your ma-

chine, please contact the Philips Saeco hotline in your country.

Contact details can be found in the warranty booklet packed separately or
at

www.saeco.com/support

Overview of maintenance products

Descaling solution CA6700

Water Filter CA6702

- Grease

HD5061

Summary of Contents for HD9712 Incanto Executive

Page 1: ...English USER MANUAL Read carefully before using the machine Register your product and get support at www saeco com welcome Type HD9712 EN 02 02...

Page 2: ...e any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner Return appliance to the nearest authorized service facility for examination repair or...

Page 3: ...taste of your coffee use purified or bottled water Periodic descaling is still recommended every 2 3 months 6 Do not use caramelized or flavored coffee beans INSTRUCTIONS FOR THE POWER SUPPLY CORD A...

Page 4: ...le your machine CONTENTS IMPORTANT 4 Safety Instructions 4 Warnings 4 Cautions 6 Electromagnetic Fields 7 Disposal 7 INSTALLATION 8 Product Overview 8 General Description 9 PREPARING FOR USE 10 Machin...

Page 5: ...ettings 55 Display Settings 56 Calendar Settings 57 Water Settings 59 Maintenance Settings 60 Factory Settings 60 CLEANING AND MAINTENANCE 61 Daily Cleaning of the Machine 61 Daily Cleaning of theWate...

Page 6: ...injuries and or damage to the machine Warnings Connect the machine to a wall socket with a voltage matching the technical specifications of the machine Connect the machine to an earthed wall socket Do...

Page 7: ...ouslybeeninstructedonthecorrectuseof themachineandmadeawareoftheassociateddangersorif theyaresupervisedbyanadult Cleaning and maintenance should not be carried out by children unless they are more tha...

Page 8: ...e machine cool down before inserting or removing any parts The heating surfaces may retain residual heat after use Never use warm or hot water to fill the water tank Use only cold non sparkling drinki...

Page 9: ...bol on a product indicates that the product is covered by EU Directive 2012 19 EU Please inform yourself about the local separate collection system for electrical and electronic products Follow local...

Page 10: ...8 INSTALLATION Product Overview 15 01 15 10 38 22 23 21 25 24 29 34 35 30 36 28 33 26 31 27 32 37 38 39 1 2 3 4 17 5 6 7 8 9 10 11 12 13 20 14 15 16 18 19...

Page 11: ...18 Power button 19 Power cord socket 20 Milk carafe 21 Power cord 22 Pre ground coffee measuring scoop 23 Grease for the brew group optional 24 Cleaning brush optional 25 Water hardness test optional...

Page 12: ...hoose a location that is sufficiently well lit clean and near an eas ily reachable socket Allow for a minimum distance from the sides of the machine as shown in the figure 4 Make sure that the drip tr...

Page 13: ...ater or any other liquid as this may cause damage to the water tank and the machine 9 Lift the coffee bean hopper lid and remove the inner lid 10 Slowly pour the coffee beans into the hopper Refit the...

Page 14: ...ine 12 Insert the plug on the other end of the power cord into a wall socket with suitable power voltage 13 Switch the power button to I to turn on the machine 14 This screen is displayed Select the d...

Page 15: ...ycle of the internal circuits with fresh water This takes less than a minute 1 Place a container under the coffee dispensing spout to catch the small amount of water which will be dispensed 2 This scr...

Page 16: ...t add any pre ground coffee into the compartment 4 Press the button The machine starts dispensing water Manual Rinse Cycle You need to perform a rinse cycle when using the machine for the first time D...

Page 17: ...ing has been completed empty the container and place it back under the steam hot water wand 6 Press the button 7 Press the button to start dispensing hot water 8 This icon is displayed during the preh...

Page 18: ...n up to the MAX level Now the machine is ready to brew coffee Note When you have not used the machine for two or more weeks the machine will perform an automatic rinse self cleaning cycle after you tu...

Page 19: ...er 2 3 4 A B C Intenza Aroma System Machine Water Hardness Setting 1 4 You can now program the water hardness setting Press the but ton to access the machine main menu Note The machine is supplied wit...

Page 20: ...LTER 4 OFF 2 4 WATER SETTINGS 15 01 15 10 38 WATER HARDNESS ENABLE FILTER ACTIVATE FILTER 4 OFF 2 4 WATER SETTINGS 2 4 1 WATER SETTINGS WATER HARDNESS 1 2 3 4 8 Set the water hardness value by pressin...

Page 21: ...ionally filtered Using the INTENZA water filter will prevent mineral deposits from building up and improve your water quality 1 Remove the small white filter from the water tank and store it in a dry...

Page 22: ...team hot water wand 7 Press the button to access the machine main menu 8 Press the button to select WATER SETTINGS 4 Insert the filter into the empty water tank Press it down until it cannot move any...

Page 23: ...lled the water tank 13 Press the button to confirm that a container is placed under the water dispensing spout WATER HARDNESS ENABLE FILTER ACTIVATE FILTER 3 OFF 2 4 WATER SETTINGS GENERAL SETTINGS DI...

Page 24: ...r is already installed and you want to remove but not replace it select the ENABLE FILTER option and set it on OFF If there is no INTENZA water filter installed insert the small white filter previousl...

Page 25: ...ction in relation to the compactness of ground coffee Adjusting the Ceramic Coffee Grinder Ceramic coffee grinders always guarantee accurate and perfect grinding and coarseness for every coffee specia...

Page 26: ...ence marks on the coffee bean hopper lid indicate the grind setting There are 8 different grind settings to choose from from very coarse grind lighter taste for dark roasted coffee blends to very fine...

Page 27: ...an be adjusted while brewing coffee Adjusting the Aroma Coffee Strength Choose your favourite coffee blend and adjust the amount of coffee to be ground according to your own taste You can also select...

Page 28: ...ingers to adjust its height as shown in the figure The recommended positions are For small cups 1 To temporarily change the amount of ground coffee press the button on the control panel 2 The aroma ch...

Page 29: ...same time Adjusting the Coffee Length The machine allows you to adjust the amount of brewed coffee or milk ac cording to your taste and the size of your cups Each time the and buttons are pressed the...

Page 30: ...is reached You can also adjust the beverage length through the BEVERAGE MENU see the Beverage Programming chapter Coffee Length option 2 Press and hold the button until the icon is displayed Then rel...

Page 31: ...ed button twice consecutively This screen will be dis played Note In this operating mode the machine automatically grinds and doses the proper amount of coffee Brewing two cups of espresso requires tw...

Page 32: ...unction you can only brew one coffee at a time 1 To select the pre ground coffee function press the button until the icon is displayed 2 Place a cup under the dispensing spout 3 Press the button for a...

Page 33: ...brewing cycle coffee begins to pour out of the dispensing spout 9 Coffee brewing automatically stops when the set level is reached however you can stop it earlier by pressing the button After brewing...

Page 34: ...rafe back in the refrigerator after use DO NOT leave milk out of the refrigerator for more than 15 minutes Warning Only put milk or water for cleaning in the carafe Filling the Milk Carafe The milk ca...

Page 35: ...ounter clockwise The milk carafe is now ready for use Inserting the Milk Carafe 1 Slightly tilt the milk carafe and insert its front part into the machine C D A B B 2 At this stage the carafe holes A...

Page 36: ...oving the Milk Carafe 1 Close the milk carafe dispensing spout by turning it counter clockwise Wait a few seconds The machine starts the automatic cleaning cycle see the Cleaning and Maintenance chapt...

Page 37: ...pen the milk carafe dispensing spout by turning it clockwise 3 Lift the lid Empty the milk carafe and clean it properly Note After each use clean the milk carafe as described in the Cleaning and Maint...

Page 38: ...afe dispensing spout by turning it clockwise 1 Fill the carafe with milk The milk level must be between the minimum MIN and maximum MAX level indicators shown on the carafe Note Use cold 5 C 41 F milk...

Page 39: ...this case the system requires a shorter waiting time for warm up but has a higher energy consumption For further details please refer to the Machine Programming chapter Note Milk dispensing can be inc...

Page 40: ...spout by rotating it clockwise 3 Press and hold the button until the icon is displayed Then release the button The machine is now in programming mode 9 Remove the cup and close the milk dispensing sp...

Page 41: ...d amount of milk is reached 6 Once the milk froth has been dispensed the machine starts brewing coffee When the desired amount of coffee is reached press the button The button is now programmed Each t...

Page 42: ...milk carafe 1 Fill the carafe with milk The milk level must be between the minimum MIN and maximum MAX level indicators shown on the carafe Note Use cold 5 C 41 F milk with a protein content of at le...

Page 43: ...r warm up If the button is pressed the ECOMODE function is deactivated and set to OFF In this case the system requires a shorter waiting time for warm up but has a higher energy consumption For furthe...

Page 44: ...til the end of the cleaning cycle remove the milk carafe and place it in the refrigerator Adjusting the Latte Macchiato Length Each time the button is pressed the machine brews a pre set quantity of L...

Page 45: ...lk froth has been dispensed the machine starts brewing coffee When the desired amount of coffee is reached press the button The button is now programmed Each time it is pressed the machine will brew t...

Page 46: ...milk carafe 1 Fill the carafe with milk The milk level must be between the minimum MIN and maximum MAX level indicators shown on the carafe Note Use cold 5 C 41 F milk with a protein content of at le...

Page 47: ...ng time for warm up If the button is pressed the ECOMODE function is deactivated and set to OFF In this case the system requires a shorter waiting time for warm up but has a higher energy consumption...

Page 48: ...the milk carafe and place it in the refrigerator Adjusting the Hot Milk Length Each time the button is pressed the machine dispenses a pre set quantity of hot milk into the cup The machine allows you...

Page 49: ...Each time it is pressed the machine will brew the same amount that was just programmed Note You can also adjust the beverage length through the BEVERAGE MENU see the Beverage Programming chapter HOT...

Page 50: ...5 Steam dispensing starts Dispensing can be stopped by pressing the button 6 After dispensing steam remove the container with the heated bever age SELECT HOT WATER OR STEAM 15 01 15 10 38 STEAM STEAM...

Page 51: ...h high temperatures never touch it with bare hands Use the appropriate handle only Before dispensing hot water make sure that the machine is ready to use and that the water tank is filled 1 Place a co...

Page 52: ...5 Dispense the desired amount of hot water To stop hot water dispens ing press the button 6 Remove the container HOT WATER 4 This icon is displayed during the preheating time required by the machine...

Page 53: ...se by pressing the or scrolling button Confirm the settings with Press to select CAPPUCCINO from the beverage menu COFFEE AMOUNT This setting adjusts the amount of coffee to be ground the beverage is...

Page 54: ...temperature low temperature medium temperature high temperature Press the or scrolling button to select then press the button to confirm COFFEE LENGTH By adjusting the bar on the display with the or...

Page 55: ...maximum frothing no frothing only available for hot milk Press the or scrolling button to select then press the button to confirm Note When the frothing option is disabled the temperature of the disp...

Page 56: ...chine allows you to customise the operating settings These set tings are applied to all user profiles 1 Press the button to access the machine main menu Reset the original factory settings Upon select...

Page 57: ...eactivate the heating of the cup warming surface located on the upper part of the machine The ECOMODE FUNCTION allows you to save energy by keeping the boiler activation level at one when starting up...

Page 58: ...w you to set the language and the display bright ness DISPLAY SETTINGS LANGUAGE BRIGHTNESS This setting is important to automatically adjust the machine parameters according to the user s country This...

Page 59: ...dar the stand by time and the power on timer To set the hour minutes and time format 24h or AM PM To set the year month day format The STAND BY SETTINGS set the time lapse for the machine to go into s...

Page 60: ...can be set using the stand by settings function This menu allows you to adjust and set the first power on time To set the hour for the power on time To set the minutes for the power on time To select...

Page 61: ...hardness level For water hardness measuring refer to the Measuring and Programming Water Hardness chapter By enabling this filter the machine notifies the user when the water filter needs to be repla...

Page 62: ...e Descaling chapter The BREW GROUP CLEANING CYCLE function enables the monthly clean ing of the brew group see the Monthly Cleaning of the Brew Group with Coffee Oil Remover chapter The CARAFE WASH CY...

Page 63: ...machine stop working properly This repair is NOT covered by warranty Note Use a soft dampened cloth to clean the machine Do not wash any removable part in the dishwasher Do not use alcohol solvents a...

Page 64: ...er is emptied when the machine is off the coffee grounds counter is not reset In this case the machine might display the EMPTY COFFEE GROUNDS DRAWER message too soon Daily Cleaning of the Water Tank 1...

Page 65: ...ispensing spout You can also activate this cycle manually by pressing the button on the control panel You can perform this operation at any time 1 Insert the milk carafe into the machine as described...

Page 66: ...Remove the external drip tray Wash the support and the drip tray 5 Dry the grill reassemble it and place it back in the machine 6 Remove the dispensing spout and wash it with water 7 Clean the steam...

Page 67: ...milk residue is removed from the carafe dispensing spout 1 Before cleaning remove the carafe from the machine and empty it 2 Open the milk dispensing spout by turning it clockwise 3 Press on the sides...

Page 68: ...hat the suction tube is fully inserted If it is not the carafe may not work correctly as it cannot draw up milk 8 Remove the external fitting 9 Remove the internal fitting 10 Clean all the parts thoro...

Page 69: ...filled or at least once a week 1 Press the button and open the service door 2 Remove the internal drip tray and coffee grounds drawer 3 To remove the brew group press the PUSH button and pull it by t...

Page 70: ...warm water and care fully clean the upper filter Caution Do not use any detergent or soap to clean the brew group 6 Let the brew group air dry thoroughly 7 Thoroughly clean the inside of the machine u...

Page 71: ...ition If it is still in the downward position push it upward until it locks correctly into place 12 Insert the brew group back into its seat until it locks into place without pressing the PUSH button...

Page 72: ...jets of hot water and steam Danger of burning Do not touch the steam hot water wand with bare hands 3 Press the button to confirm 4 Fill the water tank with fresh water up to the MAX level Press the b...

Page 73: ...inking water up to the MAX level Pour one milk cleaner bag into the milk carafe and let it dissolve completely 6 Put the lid back on 7 Rotate the milk dispensing spout counter clockwise to the lock po...

Page 74: ...con is displayed The bar shows the cycle progress Warning Never drink the solution dispensed during this step 12 When the machine stops dispensing fill the tank with fresh water up to the MAX level Pr...

Page 75: ...spout by turning it clockwise FILL THE MILK CARAFE WITH FRESH WATER CARAFE WASH CYCLE STEP 2 2 RINSING CYCLE CARAFE WASH CYCLE 16 The machine starts dispensing water from both the coffee dispensing s...

Page 76: ...products page in this user manual Caution Before lubricating the brew group clean it with fresh water and dry it as described in the Weekly Cleaning of the Brew Group chapter 1 Apply the lubricant eve...

Page 77: ...ver tablets are to be used for cleaning only and do not have a descaling function For descaling use the Saeco descal ing solution and follow the procedure described in the Descaling chapter 1 Select t...

Page 78: ...the coffee dispensing spout Press the button to start the cleaning cycle Note Turn the SBS dial counter clockwise to the left before starting the cycle 7 This icon is displayed The bar shows the cycl...

Page 79: ...container 9 Clean the brew group as described in the Weekly Cleaning of the Brew Group chapter Monthly Cleaning of the Coffee Bean Hopper Clean the coffee bean hopper once a month when it is empty wi...

Page 80: ...further details please refer to the maintenance products page in this user manual Warning Never drink the descaling solution or any products dispensed until the cycle has been carried out to the end...

Page 81: ...ON DESCALING CYCLE EMPTY DRIP TRAY PLACED UNDER THE BREW GROUP DESCALING CYCLE 6 Empty the drip tray internal external Press the button 4 Remove the water tank and the INTENZA water filter if any 5 Po...

Page 82: ...water tank with fresh water up to the MAX level Press the button 7 Fill half the milk carafe with fresh water Insert the carafe and open the milk dispensing spout by turning it clockwise Press the but...

Page 83: ...dispensing spout Press the button 14 The rinse cycle starts The bar shows the cycle progress EMPTY DRIP TRAY PLACED UNDER THE BREW GROUP DESCALING CYCLE FILL THE CARAFE HALFWAY WITH FRESH WATER AND I...

Page 84: ...filled up to MAX level the machine could require two or more cycles 15 When the amount of water needed for the rinse cycle has been completely dispensed the machine automatically ends the descaling pr...

Page 85: ...ne stops you can quit the cycle by pressing the ON OFF but ton 1 If this occurs empty and rinse carefully the water tank then fill it up to the MAX level 2 Follow the instructions provided in the Manu...

Page 86: ...RIP TRAY AND COFFEE GROUNDS DRAWER Empty the coffee grounds drawer and the internal drip tray Note The coffee grounds drawer must be emptied only when the machine requires it and with the machine on I...

Page 87: ...your machine will ultimately make it stop working properly In this case repair is NOT covered under your warranty 15 01 15 10 38 The machine needs the INTENZA water filter to be replaced The red ligh...

Page 88: ...emperature in the programming menu is set on Low Make sure that the temperature in the programming menu is set on Normal or High You added cold milk to the coffee Cold milk lowers the temperature of t...

Page 89: ...n the machine The gear automatically returns to the initial position You can now insert the brew group There is too much ground coffee under or over the brew group The coffee used may not be suit able...

Page 90: ...in the Saeco Adapting System chapter The ground coffee is too coarse Change coffee blend or adjust grind ing as explained in the Adjusting the Ceramic Coffee Grinder chapter Coffee is brewed slowly se...

Page 91: ...n the back of the machine is set to I If the boiler is cold the machine performs a rinse cycle The machine status can be manually changed to stand by mode by keep ing the STAND BY button pressed for 3...

Page 92: ...oiler pressure safety valve Dou ble safety thermostat WARRANTY AND SERVICE Warranty For detailed information on your warranty and related conditions please read the warranty booklet supplied separatel...

Page 93: ...ce from your local dealer or at authorised service centres If you have any difficulties obtaining maintenance products for your ma chine please contact the Philips Saeco hotline in your country Contac...

Page 94: ...92 ENGLISH Maintenance Kit CA6706 Milk Circuit Cleaner CA6705 Coffee Oil Remover CA6704...

Page 95: ......

Page 96: ...www philips com saeco The manufacturer reserves the right to make changes without prior notice Rev 00 del 15 01 15 IT 02 02...

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