If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Philips Saeco hotline. Contact details can be found in the warranty booklet
or on www.saeco.com/support.
Ordering accessories Saeco
To clean and descale the machine, only use the Saeco maintenance
products. These products can be purchased in the Philips online shop (if
available in your country) at www.shop.philips.com/service, from your local
reseller or from the authorized service centers.
Ordering maintenance products:
Typenumber
Product
CA6700
Descaling solution
CA6903
AquaClean filter
HD5061
Brew group grease
CA6704
Degreasing tablets
CA6705
Milk circuit cleaner
Guarantee and support
If you need information or support, please visit www.saeco.com/support or
read the separate guarantee leaflet.
If you need information or support, please contact the Philips Saeco hotline
in your country. Contacts are included in the warranty booklet supplied
separately or visit www.saeco.com/support.
Recycling
- This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
- Follow your country's rules for the separate collection of electrical and
electronic products. Correct disposal helps prevent negative
consequences for the environment and human health.
Troubleshooting
Problem
Cause
Solution
The machine does not
switch on
The machine is disconnected or
the main switch is in the OFF
position.
Check if the mains cord is inserted
correctly
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