90
ENGLISH
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine. If you are unable to solve the problem with the
information below, visit
www.saeco.com/support
for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. Con-
tact details can be found in the warranty booklet packed separately or at
www.saeco.com/support
.
Machine actions
Causes
Solutions
Error Code 1
Coff ee grinder blocked.
Coff ee outlet duct clogged.
Thoroughly clean the coff ee
outlet duct as described in the
“Weekly Cleaning of the Brew
Group” chapter.
Error Code 3-4
Brew group blocked, cannot be
pulled out.
The brew group is out of place.
Close the service door. Turn
off and back on the machine.
The brew group automatically
returns to the initial position.
Error Code 5
Water circuit error.
Air in the water circuit.
Remove and put back the water
tank a few times, making sure
it is properly reinserted. Check
that the water tank compart-
ment is clean.
If the fi lter is installed,
remove it.
Turn off the machine and put it
back on.
Thereafter place the fi lter back.