Saeco GranAroma DELUXE, User Manual

Page: 19 / 654

19 English
Software updates
Updating is essential to safeguard your privacy and proper functioning of your coffee machine. You
can set whether you want to update your machine manually or whether you want it to be done
automatically.
When you have selected automatic updates, make sure that the machine is also plugged in at night
and Wi-Fi is enabled, so that the machine can receive the software updates overnight.
Updates are made available when there are software improvements, new features for the machine
and to prevent a possible security issue.
Mandatory firmware updates are started automatically when the coffee machine is in stand-by
mode. During a firmware update the coffee machine cannot be used.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on
www.saeco.com/care . If you
are unable to solve the problem, contact the Consumer Care Center in your country. For contact
details, see the warranty leaflet.
Problem Cause Solution
There are some coffee
residues inside my new
coffee machine. This machine has been tested
with coffee. Although it has been carefully cleaned,
there may be some coffee residues left.
However, the machine is absolutely
new.
The machine is in DEMO
mode. You pressed the standby icon
for more than 8 seconds. Switch the machine on and off by
unplugging the power cord and then
plugging it in again.
The drip tray fills up
quickly / there is always
some water in the drip
tray. This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water flows through the internal
system directly into the drip
tray. Empty the drip tray daily or as soon as
the red 'drip tray full' indicator pops up
through the drip tray cover. Tip: place a
cup under the dispensing spout to
collect rinsing water that comes out of
it.
The 'empty coffee
grounds container' icon
remains on. You emptied the coffee grounds
container while the machine
was unplugged from the wall
socket, or you placed it back too
fast. Remove the coffee grounds container,
wait at least 5 seconds and then insert it
again.
The machine prompts to
empty the coffee
grounds container even
though the container is
not full. The machine did not reset the
counter the last time you
emptied the coffee grounds
container. Always wait approx. 5 seconds when
you place back the coffee grounds
container. In this way, the coffee pucks
counter will be reset to zero and the
number of coffee pucks is counted
correctly.