31
15. RETURN RECEIPT
If you have any questions regarding your e-bike, please contact our customer service: [email protected] | +49 341 / 218 259 00
Your data
Reference no.
Name
Street
No..
City
code
Country
E-mail
bought at
bought on
E-bike model / item number
Frame size
Color
Please fill out this form carefully. All information is voluntary. Incomplete completion will not negatively affect your consumer rights,
but will complicate and delay the processing of your return.
Reason for return
Does not like, does not meet expectations
Shipping carton damaged
Wrong item was delivered
No intention to buy
Delivery time too long
Delivery incomplete
Item defective
Item damaged
Returning - Here‘s how it works if our customer service was unable to solve your problem.
1.Please contact our customer service before you return the product.
2.Pack well.
Take your time and pack the item carefully.
Remove old labels and barcodes from the shipping box.
You can find video instructions here: https://youtu.be/zJ2FOVUJSYw
2. fill out the return receipt and put it in the package.
If you have already sent the receipt to us by mail,
it is sufficient to indicate the reference number.
3. stick the return label on the package.
If you do not have a return label yet, then simply contact our customer service.
4. take the package to the post office
After successful processing of the return, we will send you an
an e-mail and inform your dealer.
In case of defect or damage, please indicate the reason
for the defect. Enter missing parts under „Other“.
(see next page)
Return address
Company LEICKE GmbH
Street
Stöhrerstraße
Nr.
17
City
Leipzig
PLZ
04347
Country
Germany
Ref.
Return SachsenRad
Summary of Contents for BB12114
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Page 36: ...We wish you a good trip with your SachsenRad E Racing Bike R8 Flex II...
