Manager under the “Universal Serial Bus Controllers” as “USB Mass Storage” (There
should be no error icon: ‘?’ or ‘!’) and the Hard Drive should appear in “MY
COMPUTER” as a new Drive Letter.
If the Hard-Drive is brand new you may need to first format it to make the Drive Letter
appear. Right-click on MY COMPUTER, Select MANAGE, Go to DISK
MANAGEMENT, go to the drive information in the Right column and Right-click on the
drive to Initialize, Partition, Assign Drive Letter and Format. We recommend the NTFS
file system. At this point you should get the Drive letter in MY COMPUTER.
For installation issues, please contact