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Sabine Wireless:  Application and Troubleshooting Guide                                                                              9 of 12 

6. Transmitter 

 

6.1. The switch is programmable to guard against users with nervous fingers. Refer to the 

Internal Control of External Switch on page 14 of the manual to see how this switch may 
be set to “On/Off,” On/Mute,” or “On/On.” 
 

6.2. 

Why does the Front Panel Display on the Receiver and the Software Interface 
display different a microphone element from actual one on transmitter?

  The 

handheld transmitters have a setting that tells the receiver which microphone capsule is 
connected to the handheld transmitter so that mic modeling works correctly.  You can 
check and see if this is correct by holding down the Select button on the transmitter 
while turning on the power switch.  The capsule type is displayed (for example: H13).  
Use the Up/Down buttons to select the capsule that matches the label on your capsule.  
In order to record this change in memory, you must set another parameter before 
turning off the mic.  We suggest briefly changing the RF channel, then changing it back.  
Now your new capsule setting is saved to memory. 
 

6.3. 

Some mics have outputs that are so hot the

 belt-pack transmitter mutes

.  Increase 

the PAD to solve this problem. 

 

7.  Sabine Remote Software 

 

7.1. 

Upgrade your software

 if you have problems connecting.   See the Upgrade section 

below. 
 

7.2. Each receiver can be controlled by Sabine Remote software on a PC computer, even if 

it is not an ND series.  Apple computers are not supported, although some customers 
report good results with PC emulation programs. 
 

7.3. 

Connecting more than one receiver to a network:

  You can control of up to 35 ND-

series receivers with a single computer.  Connect the computer to any receiver in the 
rack with either an RS232 or USB connector.    

Set its DIP switch #7 down 

to 

designate it as the master in the network.  Connect all of the other receivers with the 
RS485 connectors provided with the ND receivers.  Set all of the rest of the receivers 

DIP switch #7 up

 to designate they are slaves.  Please note, the receiver only reads 

the dip switches when the receiver is turned on.  

If you move a switch, you must turn 

the receiver off and on before the switch setting goes into effect.

 

 

7.4. 

Dip Switch #1 must be down

.  Otherwise automatic squelch will be turned off and you 

will hear a lot of noise.  See the manual for other dip switch settings. 
 

7.5. The ends of your RS232 cable should have pins 2, 3 and 7 wired together.  Check 

continuity. 

 

7.6. 

DELL Computers

 seem to have special problems:  Some RS232 to USB cables don’t 

work. We have found that the GoldX RS232 to USB converter cable model GXMU1200 
works with no problems. 

 

Summary of Contents for SWM7000 -

Page 1: ...e Systems Application and Troubleshooting Guide Table of Contents 1 DROPOUTS 2 2 RF INTERFERENCE 5 3 SOUND QUALITY 7 4 BATTERY CHARGING SYSTEM 8 5 RECEIVERS 8 6 TRANSMITTERS 9 7 SABINE REMOTE SOFTWARE 9 8 UPGRADING RECEIVER FIRMWARE AND REMOTE CONTROL SOFTWARE 11 9 DIP SWITCHES 12 10 CUSTOMER SERVICE 12 ...

Page 2: ...e is that your antennas must be carefully placed in order to pick up relatively weak signals 1 4 1 True Diversity The SWM7000 system comes with two dipole antennas sometimes called rubber duckies or rabbit ears that mount on the back of the receiver Two SWA700 Front To Rear cables are also included so that you can mount the dipole antennas on the receiver s rack ears Dipole antennas have a polar p...

Page 3: ...than three adjacent receivers in the rack it is recommended that you consolidate the antennas by using Sabine s SWA6SS Antenna Distribution Amp ADA The ADA will allow you connect up to six 2 channel receivers to a single pair of antennas You can daisy chain several SWA6SS ADAs together to connect up to 70 receiver channels to one pair of antennas If you do not have an ADA separate the receivers in...

Page 4: ...ne s receivers and antennas Sabine offers this cable in 15 or 30 foot lengths SWACA15 TNC or SWACA30 TNC Use Belden RG8 or equivalent for longer cable runs to reduce signal loss These cables require an N connector Use the Sabine SWATNC N adaptor cable to connect the RG8 cables to the extension antenna Check your connections carefully poorly installed connectors are a major cause of dropouts 1 4 12...

Page 5: ...anels such as Crestron and AMX etc If you use the wireless systems in a room with a WiFi device close to the receiver the systems will work perfectly when the transmitters are close to the receiver But as they walk away the transmitter signal level may eventually drop below the WiFi signal level causing the system to squelch The easiest way to overcome this problem is to reallocate the WiFi to hig...

Page 6: ...if there is some other problem We have added a feature that allows a technician to temporarily shift the frequency of the system partially out of the standard 2 4GHz band If the interference goes away after shifting then you are experiencing interference with your wireless LAN or other 2 4GHz equipment If the interference does not go away then the problem may be with cell phone interference or the...

Page 7: ...ing Note When shifting a receiver start by choose a channel within the area you are shifting to 3 Sound Quality 3 1 If your SWM7000 system does not sound as good as a wired mic something is out of adjustment The first thing to try is to plug a wired mic into the receiver s audio out cord If the system still sounds bad your problem is downstream of the receiver Check your other equipment Try bypass...

Page 8: ...ay take a while so check back after about 25 minutes If charging does not begin indicated by a scrolling battery display on the transmitter then call Sabine for technical support 4 3 My batteries do not last long Install new batteries If they are new it will take 4 charging cycles before they reach their full potential If the batteries get very hot turn off the unit and immediately take out the ba...

Page 9: ...Sabine Remote Software 7 1 Upgrade your software if you have problems connecting See the Upgrade section below 7 2 Each receiver can be controlled by Sabine Remote software on a PC computer even if it is not an ND series Apple computers are not supported although some customers report good results with PC emulation programs 7 3 Connecting more than one receiver to a network You can control of up t...

Page 10: ... 13 Initial software window opens but software crashes when you select Demo Mode Your computer may not have enough memory to load all 35 receivers displayed in Demo Mode Run the software but pull down the Help Menu before you select Demo Mode Select Demo Mode Options and choose a smaller number of receivers For example try 10 This should fix the problem 7 14 Graphics look wrong and elements overla...

Page 11: ...ntrol software 8 2 Any receivers with serial numbers below 12000 will only upgrade the DSP processor Contact Sabine for specifics 8 3 After upgrading older receivers the LCD display sometimes shows strange characters This is because some old firmware versions did not assign names to channels but the newer upgraded versions do The easiest way to fix this is to do a hard reset hold in the channel A ...

Page 12: ... Level Change Defeat DIP4 Digital Output Clock Source up external DIP5 Lock 1 locks all front panel functions DIP6 Lock 2 locks functions selected in software DIP7 Networking Master Slave Select up slave DIP8 Channel B phase invert 10 Customer Service For all other questions contact Sabine Service Department Phone USA 386 418 2000 E Mail Sabine Sabine com Sabine Inc 13301 Highway 441 Alachua FL 32...

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