Warranty Repair
The Russound WALTx-2 Volume Control is covered by a Limited lifetime Warranty
against defects in materials and workmanship. During this period, Russound will
replace any defective parts and correct any defect in workmanship without charge for
either parts or labor.
For this warranty to apply, the unit must be installed and used according to its written
instructions. If service is necessary, it must be performed by Russound. The unit must
be returned to Russound at the owner's expense and with prior written permission.
Accidental damage and shipping damage are not considered defects, nor is damage
resulting from abuse or from servicing by an agency or person not specifically autho-
rized in writing by Russound.
This Warranty does not cover:
•
Damage caused by abuse, accident, misuse, negligence, or improper installation or operation
•
Power surges and lightning strikes
•
Normal wear and maintenance
•
Products that have been altered or modified
•
Products whose identifying number, decal, serial number, etc. has been altered, defaced or
removed
Russound sells products only through authorized Dealers and Distributors to ensure
that customers obtain proper support and service. Any Russound product purchased
from an unauthorized dealer or other source, including retailers, mail order sellers and
online sellers will not be honored or serviced under existing Russound warranty policy.
Any sale of products by an unauthorized source or other manner not authorized by
Russound shall void the warranty on the applicable product.
Damage to or destruction of components due to application of excessive power voids
the warranty on those parts. In these cases, repairs will be made on the basis or the
retail value of the parts and labor. To return for repairs, the unit must be shipped to
Russound at the owner's expense, along with a note explaining the nature of service
required. Be sure to pack the unit in a corrugated container with at least three (3) inch-
es of resilient material to protect the unit from damage in transit.
Before returning a unit for repair, call Russound at (603) 659-5170 for a Return
Authorization number. Write this number on the shipping label and ship to: Russound,
ATTN: Service,5 Forbes Road, Newmarket, NH 03857
Due to continual efforts to improve product quality as new technology and techniques
become available, Russound/FMP, Inc. reserves the right to revise system specifications
without notice.
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