11
WARRANTY
Warranty
Russound Ratio Loudspeakers have a fi ve-year warranty against defects in materials and workmanship. During the warranty period,
Russound will replace any defective part and correct any defect in workmanship without charge for either parts or labor.
Russound may replace returned speakers with a product of equal value and performance. In such cases, some modifi cations to the
mounting may be necessary and are not Russound’s responsibility.
For this warranty to apply, the speaker must be installed and used according to its written instructions. If repairs are necessary,
they must be performed by Russound. The speaker must be returned to Russound at the owner’s expense and with prior written
permission. Proof of purchase must accompany all claims. Accidental damage and shipping damage are not considered defects,
nor is damage resulting from abuse or from servicing performed by an agency or person not specifi cally authorized in writing by
Russound.
This warranty does not cover:
• Damage caused by abuse, accident, misuse, negligence, or improper operation or installation.
• Products that have been altered or modifi ed.
• Any product whose identifying number or serial number has been altered, defaced, or removed.
• Normal wear and maintenance.
Damage to or destruction of components due to application of excessive power voids the warranty on those parts. In these cases,
repairs will be made on the basis of the retail value of the parts and labor. To return for repairs, the speaker must be shipped to
Russound at the owner’s expense, along with a note explaining the nature of service required. Be sure to pack the speaker in a cor-
rugated container with at least 3 inches of resilient material to protect the speaker from damage in transit.
Before returning a speaker for repair, call Russound at 603.659.5170 for a Return Authorization number. Write the RA number on
the shipping label and ship to: Russound, ATTN: Service, 5 Forbes Road, Newmarket NH 03857.
Russound sells products only through authorized Dealers and Distributors to ensure that customers obtain proper support and
service. Any Russound product purchased from an unauthorized dealer or source, including retailers, mail order sellers and online
sellers will not be honored or serviced under existing Russound warranty policy. Any sale of products by an unauthorized source or
other manner not authorized by Russound shall void the warranty on the applicable product.
