For Customer Services & Spare Parts please call
0345 208 8750
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
or visit us at
www.productcare.co.uk
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Trouble Shooting:
Problem
Solution
The appliance
does not work
The plug is not plugged in.
Connect the appliance to the electricity supply.
Power cut
Check whether other kitchen appliances are working.
Faulty fuse
Check in the fuse box to make sure that the fuse for the
appliance is working
The fan is faulty.
Contact Product Care or a local engineer.
The lighting does
not work
The plug is not plugged in
Connect the appliance to the electricity supply.
The bulbs are faulty.
For information on changing the bulbs, see the
"Replacing Bulbs" section.
Excessive vibration
The hood is not correctly installed, check all screws are
tightly fastened.
Insufficient suction
The hood may have been installed too far away from the
hob.
The hood is not
flush against the
wall
The screws of the fixing brackets have not been tightened
sufficiently.
