10
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Some kernels of rice do not
seem fully cooked
• The rice was not allowed
to finish cooking
• There was not enough
water in the cooking
bowl.
• Once the switch on the
rice cooker automatically
switches to keep warm,
allow rice to rest for 15
minutes before serving.
• Add a few more
tablespoons of water
and cook a little longer
by pushing the control
switch back to cook.
Check the rice again
when the appliance
automatically switches
back to warm and has
rested for 15 minutes.
Rice cooking bowl is not as
clean as I would like.
• Starch built up on sides
and bottom of the bowl.
• Fill the bowl with hot
soapy water and let
stand for several
minutes; then use a
nylon scrubber along
sides and bottom. Rinse
well.
Rice boils over.
• Too much rice is being
cooked.
• There is too much water
for the amount of rice.
• Make sure to cook no
more than maximum
amount suggested in the
Instruction Manual.
• Add a small amount (1
Tbs.) of butter or oil to
water before cooking.
Rice is too dry.
• There is too much rice or
not enough water.
• Use the rice measuring
cup that comes with the
appliance. The rice
measure provided holds
¾ cup (6 fluid oz.) of
uncooked rice. Increase
amount of water if rice is
too dry to suit
preference.
Rice is gummy.
• There is too much water
or not enough rice.
• Using the rice measuring
cup that comes with the
appliance. Reduce
amount of water if rice is
too gummy to suit
preference.
