27
PROBLEM SOLVING
Problem
Potential reason
Potential solution
Door not
shutting/
locking
1. Glass turntable
fitted incorrectly
Check that the glass turntable has been placed correctly
on the turntable and is not stopping the door from
shutting correctly.
2. Latches have
become deformed
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from for a
refund or replacement.
Turntable not
rotating
1. Turntable coupling
not fitted or tape not
removed
Check that the turntable coupling is fitted correctly and
the transportation tape has been removed.
2. Turntable roller ring
not fitted or fitted
incorrectly
Check that the coupling has be placed under the turntable
and that it is position correctly.
3. Glass turntable
fitted incorrectly
Check that the glass turntable has been placed correctly
on the turntable.
4. Turntable has
developed a fault
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from for a
refund or replacement.
