TROUBLE-SHOOTING
Problem
Possible Reasons
Solution
Not enough heat
The SmartLight indicator light is
still on and the iron is still heating
up.
The iron is unplugged.
Wait until the SmartLight
has turned off
– the iron is
now ready.
Check if the iron is
plugged into the mains
power supply.
No steam is being produced
or leakage.
The SmartLight indicator light is
still on and the iron is still heating
up.
The water tank is empty.
Possibly faulty anti-drip
mechanism.
Wait until the SmartLight
has turned off
– the iron is
now ready.
Fill the water tank to the
MAX position.
Return the product to an
authorized service centre
for evaluation.
No burst of steam or no
vertical steam.
The (vertical) burst of steam
function has been used too often
within a very short period.
The iron is not hot enough.
Continue ironing in a
horizontal position and
wait a few minutes before
using the (vertical) burst
of steam function again.
Wait until the SmartLight
has turned off
– the iron is
now ready.
Leaking water from
soleplate.
There is still not enough heat
being produced.
Use the steam button only
after the SmartLight has
