TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Food is unevenly
chopped.
Processor bowl is
overfilled.
You may be running the
bowl continuously instead
of using Pulse.
Food may be cut in
random sizes.
Smaller amounts will process more evenly.
Use the Pulse button in 5 second
intervals or less. Allow the blades to stop
completely before pressing the PULSE
button again.
Cut food into 2cm pieces before placing
in processor.
Liquid leaks from
the bottom of the
processor bowl.
Too much liquid in the
processor bowl.
Process smaller amounts.
When processing liquids, do not add more
than 3 cups to processor bowl.
Do not remove the blade before removing
processor bowl from the base unit when
processing liquids.
Sliced foods are
uneven and slanted.
The feed chute has not
been well packed or
uneven pressure has
been applied to the food
pusher during processing.
Cut pieces in even lengths, just a little
shorter than the length of the feed chute.
Pack the chute carefully and maintain
even pressure on the food pusher as the
food is being processed.
Foods being sliced or
grated fill up on one
side of the bowl.
This is normal.
Stop processing occasionally and either
even out the food in the processor bowl
or move it to another bowl.
When food accumulates close to the
disc, empty the processor bowl before
continuing.
Some pieces of food
remain on top of the
slicing and grating disc.
This is normal.
Slice or grate those pieces by hand or
save for another use, eg. soups that will
be pureed.
Soft cheese collects
on top of the slicing
and grating disc.
The cheese was not cold
enough. The pressure
exerted on the pusher
was too great.
Be sure soft cheeses are well chilled or
place in freezer until knife inserted into
cheese penetrates about 12mm.
Remember food pusher is to be used as
a guide; never exert hard pressure on the
food pusher.