For Customer Services & Spare Parts please call
0345 208 8750
Opening times: Monday - Friday 8am
–
8pm & Saturday 9am
–
1pm
or visit us at
www.productcare.co.uk
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Trouble Shooting:
Problem
Solution
No power
The circuit break is defective or turned off
check circuit breaker is in working order and that it is not
switched off
Power cut or faulty fuse
Check whether other kitchen appliances are working or
check in the fuse box to make sure that the fuse for the
appliance is working
Functions are
none responsive
when turning the
dials
The oven doesn’t heat
up
Check the oven function and temperature dials have both
been set
The oven doesn’t heat
up
Turn the control dials several times, as there may be dust
between the connections
The clock flashes
There has been a power cut
Reset the clock
Food is being
burnt
Location of the shelves are incorrect or the cooking
function that has been selected is incorrect
Adjust the shelf locations and/or the cooking function
that is being used
