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For Customer Services, Spare Parts & Warranty Information please call
0845 683 8717
If your refrigerator is not working properly, it may be a minor problem, therefore check
the following.
The appliance does not operate,
Check if;
• There is a power failure,
• The mains plug is not properly plugged in, or is loose
• The thermostat setting is on position “0”,
• The socket is defective. To check this, plug in another appliance that you know which
is working into the same socket.
The appliance performs poorly;
Check if;
• You have overloaded the appliance,
• The doors are not closed perfectly,
• There are not enough ventilation ducts on the kitchen unit as mentioned in the
Installation Manual.
If there is noise;
The cooling gas which circulates in the refrigerator circuit may make a slight noise
(bubbling sound) even when the compressor is not running. Do not worry, this is quite
normal. If these sounds are different check if;
• The appliance is installed firmly as described in the Installation Manual.
• The objects on the appliance are vibrating.
If there is water in the lower part of the refrigerator;
Check if;
The drain hole for defrost water is not clogged (use defrost drain plug to clean the
drain hole).
BEFORE CALLING YOUR AFTER SALES SERVICE
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