background image

Trouble shooting

For Customer Services & Spare Parts please call

0345 208 8750

Opening times: Monday - Friday 8am

8pm & Saturday 9am

1pm

or visit us at  

www.productcare.co.uk

28

Problem

Solution

Smell/odour

Check all the food and drink that is in the freezer is in 

date and correctly packaged. If it isn’t then it should be 

removed immediately or repackaged.

Check for spillages on each shelf, rack and drawer. You 
may need to remove the drawers to check that no 
spillages have settle underneath them. As spillages that 
have not been cleaned and have been left can cause 
smells and unwanted odours.

The doors do not close properly

Ensure there are no obstructions preventing door 
closure.
Check the door compartments and shelves are correctly 
in place.
Check the door seal is not warped or torn.

Check the appliance is level.

Unusual noises

Check that the appliance is on a flat, level surface and is 
stable.
Check the spacing's around the appliance and ensure it is 
not touching other items.

Bubbling and gurgling sound: 

• This noise is emitted as 

the coolant fluid flows through the pipes within the 
system. This is normal.

Water flowing sound: 

• This is the normal sound of 

water flowing into the drain trough during the defrosting 
process.

If the appliance is operating noisily (compressor noise): 

This is normal. This noise indicates that the compressor is 
operating normally. As the compressor is being 
energized, it might run a bit more noisily for a short 
period of time.

Summary of Contents for RHBI55177FZ3

Page 1: ...tomer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk IMPORTANT RETAIN FOR FUTURE REFERENCE Built In 55cm Wide 177cm High Freezer Instruction Manual ...

Page 2: ...Spare Parts 7 Usage 8 9 Temperature Selection 8 9 Installation 10 19 Door Reversal 20 22 Energy Saving Advice 23 Freezer Storage Advice 23 Power Failure 24 Maintenance Cleaning 25 Internal Cleaning 25 External Cleaning 25 When the appliance is not in Use 25 Defrosting 26 Trouble Shooting 27 28 Connection to the Mains Supply 29 Guarantee 30 Technical Specification 31 ...

Page 3: ...rical appliances in the refrigerator compartment of the appliance If this appliance is to replace an old refrigerator with a lock the lock must be removed as a safety measure before storing it or disposing of it This is to protect children from locking themselves inside the appliance Old refrigerators and freezers contain insulation gases and refrigerant they must be disposed of properly Contact y...

Page 4: ...NCE MUST BE PLUGGED INTO AN EARTHED SOCKET Before switching on make sure that the voltage of your electricity supply is the same as that indicated on the rating plate This product is designed to operate on 220 240V AC 50Hz Connection to any other power source may damage the unit This product may be fitted with a non re wireable plug If it is necessary to change the fuse in the plug the fuse cover ...

Page 5: ...an for assistance Place your appliance in an area that is not exposed to direct sunlight Your appliance should be placed at least 10cm away from stoves ovens and other heating cores This appliance should never be used outdoors or left in the rain When your appliance is placed next to a chest freezer or freezer there should be at least 10cms between them to prevent humidity on the outer surface The...

Page 6: ...ct to the electrical socket but do not switch the power to the refrigerator on for at least 3 hours The coolant within the product needs time to settle after it has been transported and put in to position failure to do this will affect the cooling performance of your appliance Once the appliance has settled locate the thermostat dial on the product and set to 5 and switch on the power The compress...

Page 7: ...omer Service team on 0345 208 8750 or visit us at www productcare co uk For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 7 Product Overview 1 Thermostat 2 Drawers 3 Feet adjustable feet at the front 4 1 x ice cube tray 1 x ice scraper 5 Installation accessories 1 2 3 4 5 ...

Page 8: ...the door has been opened or when fresh food is added and should switch off again once the temperature within the freezer has stabilised 4 Super freeze indicator the yellow light will illuminate when the super freezer function has been activated with the super freeze button 5 Super freeze button should only be set 2 hours before a large amount of food is placed in the freezer so the appliance will ...

Page 9: ...and plug in the appliance We recommend that the door is not opened for a minimum of 4 hours to allow the appliance to reach the standard operating temperature Note The standard operating temperature for the freezer compartment should be between 18 C and 25 C Note The temperature of the freshly stored food and how often the door is opened affects the temperature in the refrigerator compartment If r...

Page 10: ...available which will be accessible after your appliance is installed Place the appliance flatly and firmly on a solid base Be sure to leave enough space for the opening of the door to avoid damage to the appliance or personal injury The aperture size has to be a minimum of H 1778 x W 560 x D 550mm The cabinet in which the appliance is housed in must have a ventilation recess of W 540 x D 50mm The ...

Page 11: ...ning times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 11 Installation The aperture size has to be a minimum of H 1778 x W 560 x D 550mm The cabinet in which the appliance is housed in must have a ventilation recess of W 540 x D 50mm ...

Page 12: ...x D 50mm Carefully push the appliance into the housing ensuring that the cabinet doors are able to fully close For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 12 Wooden back panel cut out if applicable ...

Page 13: ...d push the side of the appliance without the hinges against the side of cabinet wall Fix the appliance in two places 2 torx headed screws in the top plinth at the top of the appliance and 2 torx screws in the feet 1 in each foot at the bottom of the appliance For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productc...

Page 14: ...eet at the bottom of the appliance The plastic stem on the foot caps are there as a guide of what the distance between the product and the edge of the cabinet should be approximately 42mm Snap of the plastic stem after installation For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 14 ...

Page 15: ...rt A on the back of the cabinet door in the location shown below and mark the position of first hole and the last hole on the door guide Fix the door guide into place with 2 torx headed screws 3 Clip the door guide cover part B on the door guide part A hiding the screws For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at w...

Page 16: ...rk the position of first hole and the last hole on the door of the second door guide and install 5 Clip the door guide cover part B on the door guide part A hiding the screws For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 16 Door guide holder ...

Page 17: ... the door guide holder and the holes on the edge of the door and fix into place with the 4 screws that were removed previously 7 If any adjustment that is needed then use the clearance space in the screw slots of the door guide holder on to the door guide part A 8 Check that the cabinet door closes correctly For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8a...

Page 18: ... of the freezer door please ensure you follow the below diagram when locating the door guide part A on the bottom of the freezer door For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 18 ...

Page 19: ...the below image 11 There are 2 hinge covers supplied and these are for the lower and upper hinges These can be clipped on if required For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 19 ...

Page 20: ... should lift or tilt this product Tools Required Torx headed screwdriver flat headed screwdriver and hexagonal spanner or a socket driver 1 Unscrew the 2 screws from the upper hinge and remove the freezer door by carefully lifting it up and away from the appliance Do not fix the hinge to the opposite side For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8...

Page 21: ...Do not fix the hinge to the opposite side at this stage 3 Remove all of the screw cap covers on the opposite side of the appliance from where the hinges have just been removed Remove the hinge plugs on the top and bottom of the door and fix them to the opposite side 4 Flip over the upper hinge 180 so the pin is pointing upwards and fix on to the opposite side at the bottom of the appliance Place t...

Page 22: ...is aligned horizontally and vertically so that the seals are closed on all sides before finally tightening the top hinge pin Remove the 4 door guide holders from side of the doors and fix them on to the opposite side For Customer Services Spare Parts please call 0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 22 ...

Page 23: ...ing air that circulates and keeps the appliance cold gets blocked and pockets of warm air form Do not put hot food into the fridge or freezer let it cool down first Freezer Storage Advice Store fresh food in airtight boxes or wrap in bags or foil which are suitable for freezing Do not allow frozen food to come in to direct contact with food to be frozen Pre frozen food must be placed in the freeze...

Page 24: ... rise do not refreeze the food without checking it s condition Ice Cream Once thawed should be discarded Fruit and Vegetables If soft should be cooked and used up Bread and Cakes Can be refrozen without danger Shellfish Should be refrigerated and used up quickly Cooked Dishes i e casseroles should be refrigerated and used up Large Pieces of Meat Should be refrigerated and used up quickly Small Joi...

Page 25: ...r washing rinse with clean water and dry carefully When you have finished cleaning reconnect the plug with dry hands External Cleaning Wash the outer cabinet with warm soapy water Do NOT use abrasive products There are sharp edges on the underside of the product so care should be taken when cleaning Once or twice a year dust the rear of the appliance and the compressor at the back of the appliance...

Page 26: ...food is at the lowest temperature before removing the frozen foods All food should be wrapped in several layers of newspaper and stored in a cool place e g fridge or larder Place several layers of new paper or towels underneath and next to the freezer door compartment Switch off the appliance at the socket outlet and pull out the mains plug Remove all drawers baskets etc and leave the door or lid ...

Page 27: ...he appliance is not placed in direct sunlight or too near to a heating source Check that the ambient temperature is within the operation limits of the appliance Are the doors of the appliance opened frequently Once the door is opened the humidity found in the air in the room enters the appliance especially if the humidity levels in the room are very high The more frequently the door is opened in h...

Page 28: ...ure there are no obstructions preventing door closure Check the door compartments and shelves are correctly in place Check the door seal is not warped or torn Check the appliance is level Unusual noises Check that the appliance is on a flat level surface and is stable Check the spacing s around the appliance and ensure it is not touching other items Bubbling and gurgling sound This noise is emitte...

Page 29: ...pond with the coloured markings identifying the terminals in your plug proceed as follows The GREEN YELLOW wire is the EARTH and must be connected to the terminal which is marked with the letter E or by the earth symbol or coloured GREEN or GREEN YELLOW The BLUE wire is the NEUTRAL and must be connected to the terminal marked with the letter N or coloured BLACK The BROWN wire is the LIVE wire and ...

Page 30: ...nd can be arranged Refund or replacement is at the discretion of Product Care The following conditions apply Product Care will require a valid proof of purchase at the point of replacement or refund The product must be installed and used in accordance with the instructions contained in this instruction guide and any other instructions for use which has been supplied It must be used for domestic pu...

Page 31: ...0345 208 8750 Opening times Monday Friday 8am 8pm Saturday 9am 1pm or visit us at www productcare co uk 31 Technical Specification Model number RHBI55177FZ3 Rated Voltage 220V 240V 50Hz Capacity 200L External Dimensions HxWxD 1770mm x 540mm x 540mm ...

Page 32: ...and recycling of materials contained within Your co operation is vital to make sure the success of these schemes and for the protection of the environment For your nearest disposal facility visit www recycle more co uk or ask in store for details We reserve the right due to possible changes to design to alter the instruction manual without prior notice For Customer Services Spare Parts please call...

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