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• The glass carafe, the filter holder and removable permanent filter should be cleaned by rinsing in
warm water. Use a soft brush if necessary.
• Do not immerse the appliance in water or any other liquid, or hold it under a running tap to clean.
• To remove stubborn spots/marks, wipe the surfaces with a cloth slightly dampened in soapy
water or mild non-abrasive cleaner. Rinse and dry a clean, dry, soft cloth.
TROUBLESHOOTING
Problem
Possible cause
Solution
The appliance does not
work.
The appliance may not be
connected to the mains
power.
Check the wall outlet with a
different appliance.
Insert the plug properly into
the wall outlet.
Check the fuse.
The appliance may be
defective
Contact our service or an
authorised repair center.
Filter blockage:
coffee grounds spill over
the edge of the filter.
The drip-stop may be
closed: the glass carafe is
not on the warming hot
plate or the lid is not on
the glass carafe correctly.
1. Switch the appliance OFF.
Disconnect it from the mains
power supply.
2. Put the glass carafe with
lid onto the warming hot
plate so that the filter is
emptied.
3. Clean the appliance as
described.
There may be too much
ground coffee powder in
the filter.
Coffee grounds in the
coffee.
There may be too much
ground coffee powder in
the filter.
Use less ground coffee
powder.
The brewing process
takes too long.
There may be limescale
deposits in the appliance.
Descale the appliance as
described.