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descale regularly – even in soft water areas

7 Limescale may be white, coloured, even rusty-looking, but it’s normally visible.

8 Phosphate scale isn’t generally visible, but it’s there, even in soft water areas.
9 All scale causes overheating, reduces the kettle’s life, and may trigger the boil-dry 

cut-out.

10 So, even with soft water, descale regularly, to help keep your kettle in working order.
11 Use a descaler suitable for plastic products (all kettles have plastic parts).
12 Follow the instructions on the descaler, rinse several times, then fill, boil and discard 

the water, to ensure no residues are left.

,

 Products returned under guarantee with faults due to scale will be subject to a 

repair charge.

water filter

13 Scale particles suspended in the water may give it a cloudy or greasy appearance. 

The filter will prevent these particles going into your drink. If you see deposits on 

the filter, clean it, otherwise the performance of your kettle will drop, your drinks 
may contain scale, and the water inside the kettle may look cloudy.

cleaning the filter

14 Check your hands are free from soap, or anything which might leave a taint.
15 Switch the kettle off, and let it cool.
16 Open the lid.

release the filter

17 Empty the kettle, as the filter will fall into the kettle when you release it.
18 Curl your hand round the top of the rim, above the filter, to get your fingertips under 

the tab on top of the filter.

19 Pull the tab up, to free the bottom hook, then let go – the filter will fall into the 

kettle.

20 Turn the kettle upside down, to tip out the filter.
21 Rinse the filter under a running tap while brushing with a soft brush.
22 Rinse the kettle, in case scale particles have fallen inside.

replace the filter

23 Lower the filter into the kettle, then raise it to engage the top hook.
24 Hold it in position, and press the bottom hook firmly against the inside of the body, 

till it clicks into place.

25 Close the lid.
26 Give the kettle a good shake, to check that the filter is locked in place.

warning

  don’t use the kettle without the filter in place – it may spit boiling water – it 

may not switch off.

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