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Hardware Installation and Reference Guide   

 

                                                   

Troubleshooting

 

6

 

Troubleshooting

 

6.1

 

Troubleshooting Flowchart

 

 

6.2

 

Troubleshooting

 

The LED does not light up after the AP is powered on

 

Verify that the power source is at least IEEE 802.11af compliant. And then verify that the cable is properly connected. 

 

The WAN port does not work after the Ethernet cable is connected

 

Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the Ethernet cable is 

capable of providing the required data rate and is properly connected.  

 

Wireless client cannot locate the AP

 

1)

 

Follow the two abovementioned steps.

 

2)

 

Verify that the cable is properly connected to the WAN port.

 

Summary of Contents for RG-AP110-L

Page 1: ...Ruijie RG AP110 L Access Points Hardware Installation and Reference Guide V1 0 ...

Page 2: ... or by any means without the prior written consent of Ruijie Networks is prohibited Exemption Statement This document is provided as is The contents of this document are subject to change without any notice Please obtain the latest information through the Ruijie Networks website Ruijie Networks endeavors to ensure content accuracy and will not shoulder any responsibility for losses and damages cau...

Page 3: ...site https www ruijienetworks com Technical Support Website https ruijienetworks com support Case Portal https caseportal ruijienetworks com Community https community ruijienetworks com Technical Support Email service_rj ruijienetworks com Skype service_rj ruijienetworks com Related Documents Documents Description Configuration Guide Describes network protocols and related mechanisms that supporte...

Page 4: ... use laws and regulations Dimensions W x D x H 86 mm x 86 mm x 31 mm Weight 0 1 kg Service Ports One 10 100Base T WAN port One 10 100Base T LAN port Reset Button Support LED Indicator Support Power Supply Support 802 3af and 802 3at PoE power supply Not support local power supply Antenna Built in omnidirectional antenna Base gain 2 dBi Power Consumption 5W IP Rating IP41 Operating 0 C to 40 C 32 F...

Page 5: ...are Installation and Reference Guide Product Overview Figure 1 1 Front View of RG AP110 L Figure 1 2 Rear View of RG AP110 L 1 3 LED Indicator and Reset Button Figure 1 3 Indicator and Reset Button on the AP ...

Page 6: ... is established No STA is associated Double blinking 1Hz Ethernet link is down Single blinking 1Hz Ethernet link is up No CAPWAP connection is established System Blue Slow blinking 0 4Hz AP is operational and CAPWAP connection is established At least one STA is associated Pressed for less than 1s Restarts the device Reset Button Pressed for more than 5s Restores all default settings ...

Page 7: ...e and power interference The recommendations do not cover all possible hazardous situations Use Cat 5 or more advanced cables for connection 2 2 Installation Site Requirements 2 2 1 Temperature and Humidity Required operating temperature and humidity are as follows Temperature 0 C to 40 C 14 F to 104 F Humidity 5 to 95 non condensing 2 2 2 Cleanness Dust poses a serious threat to device operation ...

Page 8: ... electricity pay attention to the following Indoor dust prevention Proper humidity conditions 2 2 4 EMI Consideration Effective measures should be taken for the power system to prevent the interference from the electric grid The working ground of the access point should be properly separated and kept as far as possible from the grounding device of the power equipment or the anti lightning groundin...

Page 9: ...hat the requirements set forth in Chapter 2 have been met 1 Remove the 86 type faceplate from the wall with a screwdriver Figure 3 1 Removing the 86 Type Faceplate 2 Connect the Ethernet cable to the WAN port Figure 3 2 Connecting the Cable 3 Align the screw holes on both sides of the device over those on the bottom plate Figure 3 3 Aligning the Screw Holes ...

Page 10: ... Hardware Installation and Reference Guide Installing the Access Point 4 Attach the faceplate cover onto the access point Figure 3 4 Attaching the Cover ...

Page 11: ...he IEEE 802 3af or 802 3at PoE standard Then connect the Ethernet cable to the WAN on the AP 4 1 1 Powering Up the AP 4 1 1 1 Pre power up check Ensure that the cable is properly connected Verify that the input voltage matches the specifications of the AP 4 1 1 2 Post power up check After powering up it is recommended that you check the following items to ensure normal operation of the AP The LED ...

Page 12: ...ntenance 5 Monitoring and Maintenance 5 1 Monitoring You can observe the LED to monitor the AP in operation For details refer to Chapter 1 3 LED Indicator and Reset Button 5 2 Hardware Maintenance When exceptions occur contact Ruijie TAC for professional support ...

Page 13: ...nd then verify that the cable is properly connected The WAN port does not work after the Ethernet cable is connected Verify that the device at the other end of the Ethernet cable is working properly And then verify that the Ethernet cable is capable of providing the required data rate and is properly connected Wireless client cannot locate the AP 1 Follow the two abovementioned steps 2 Verify that...

Page 14: ...nce Guide Troubleshooting 3 Verify that the AP is configured correctly 4 Move the client device to adjust the distance between the client and the AP The installation instruction above is based on RG AP110 L The actual product prevails ...

Page 15: ...TP STP for connections Both support a maximum length of 100 meters Table A 1 shows 100BASE TX 10BASE T pin assignments Table A 1 100BASE TX 10BASE T Pin Assignments Pin Socket Plug 1 Input Receive Data Output Transmit Data 2 Input Receive Data Output Transmit Data 3 Output Transmit Data Input Receive Data 6 Output Transmit Data Input Receive Data 4 5 7 8 Not Used Not Used Figure A 2 shows wiring o...

Page 16: ... the bend radius should be 10 times the overall diameter The minimum bend radius of a high speed cable such as an SFP cable should be 5 times the overall diameter of the cable If the cable is constantly bent plugged or unplugged the bend radius should be 10 times the overall diameter Precautions for Cable Bundling Before bundling cables correctly mark labels and stick the labels to cables where ap...

Page 17: ...ration is not affected and no damages occur to the device and cables during debugging Do not bind power cords to the rails for moving parts Leave a certain length of the cable connecting moving parts such as the ground wire of the cabinet door to avoid stress on the cable When moving parts are in place ensure the excess cable length shall not contact heat sources sharp corners or edges If heat sou...

Page 18: ...s to fasten terminals Bundle cables of the same type and running in the same direction into groups Keep cables clean and straight Cables shall be tied according to the following table Diameter of Cable Bundle mm Space between Bundles mm 10 80 to 150 10 to 30 150 to 200 30 200 to 300 Do not tie knots for cables or cable bundles The metal parts of the cold pressed terminal blocks such as air circuit...

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