Rugged Computing R08I98M-RTXXXX, User Manual

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Rugged Computing
Users Manual Rugged Tablet PCs 69
5.5 Trouble shooting from A to L
A. Battery Problem
Condition Check Point
The battery does not
charge (Battery
Charge indicator does
not light orange.

Make sure that the AC adapter is properly connected.

Make sure that the battery is not too hot or cold. Allow
time for the battery pack to return to room
temperature.

Make sure that the battery pack is installed correctly.

Make sure that the battery terminals are clean.
B. Bluetooth Transmission Problem
Condition Check Point
I cannot connect to
another device with
Bluetooth wireless
technology.

Make sure that both devices have activated Bluetooth
feature.

Make sure that the distance between the two devices
are not over 10 meters or that there are no walls or
other obstructions between the devices.

Make sure that the other device is not in “Hidden”
mode.

Make sure that both devices are compatible.
C. Display Problem
Condition Check Point
Nothing appears on
the screen.

During operation, the screen may automatically turn
off as a result of power management. Press any key to
see if the screen comes back.

The brightness level might be too low. Increase
brightness by pressing the button.
D. Date/Time Problems
Condition Check Point
The date or time is
incorrect.
Correct the date and time via the operating system or
BIOS Setup program.
After you have performed everything as described above
and still have the incorrect date and time every time you
turn on the tablet PC, the RTC (Real-Time Clock) battery is
at the end of its life. Call an authorized dealer to replace
the RTC battery.