RugGear RG150 Traveller, User Manual

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40
Troubleshooting
If problems occur when using the mobile, please try the following
tips. If the problem is not solved, please contact your vendor or
Tree of Life LLC directly.
The phone cannot be powered ON
l
The battery voltage is too low.
Please recharge the battery
l
The power on key is not pressed long enough.
Please press power on key for more than three seconds.
l
The connection to the battery is bad.
Please assemble the battery again or clean the contact
points of the battery carefully.
l
The SIM card has a failure.
Please check or replace the SIM card.
The phone has insufficient standby time
l
The battery performance is reduced because of the age of
the battery.
Please contact your vendor or Tree of Life LLC for battery
replacement.
l
Too many programs running.
Please reduce the number of running programs.
The phone is not charging
l
Poor electrical contact.
Please check and replace any dirty or broken plugs.
l
Input voltage is too low.
Please charge for about one hour first, remove the plug,
wait a minute and then continue charging. During this
time it is possible that the phone cannot be powered on,
as the voltage is too low.
l
A battery fault has occurred.
Please replace the battery.