
16
WARRANTY
It should be verified that the equipment will do the job for which it was ordered for.
The equipment should be cycled through all its functions several times.
The section in the OPERATOR'S MANUAL which covers steps to be taken before placing the
equipment in service should be followed.
Included with the equipment is a receiving inspection check list. Do not relinquish your rights to
claim for "CONCEALED DAMAGES" until this check list has been completed.
BEFORE
Product is placed in service:
Upon delivery of a new piece of equipment, here is a series of useful steps to be taken by the
distributor or customer to help prevent or reduce difficulty in event of future warranty claims.
These steps are not the responsibility of the manufacturer. The suggestions are made to help
eliminate avoidable problems and do not enlarge or reduce the customers rights under the standard
Ruger warranty.
The
MANUFACTURER
,
when there is a problem in materials, assembly or design.
The
DISTRIBUTOR
, who may have made a bad choice of equipment or model for the job.
The
CUSTOMER
,
who may have brought about the failure because of misuse, abuse,
neglect of maintenance, or wear of a consumable material not covered by warranty.
The
CARRIER
,
who accepted the equipment in normal working condition and delivered it in
damaged condition.
THIRD
-
To establish who should pay for the repair:
FIRST
-
To get the customer's equipment into satisfactory operation.
SECOND
-
To determine a fair cost for accomplishing the above.
The
objectives
of the Ruger warranty and its administration are:
If a problem occurs with a Ruger product, the ideal solution will get the equipment back
into service promptly with costs of the repair paid by the appropriate party -- either the
carrier, the customer, the distributor, the factory or some combination of these.