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Realtimes Beijing Technology Co.,LTD

www.realtimesai.com

X501M Reference Manual V2.2

19

Terms of Warranty

Important note

Each embedded product provided by Realtimes Technology is free from any defects in material and
process,fully in line with the specifications officially issued by the original factory.

Realtimes Technology warranty covers the original products,If the parts configured by the dealer are out of
order, please consult with the dealer to solve the problem.

All the baseplate and core modules provided by

Ruitai New Era (Beijing) Technology Co., Ltd. are guaranteed for 3 years, while the other peripherals are
guaranteed for 1 year (life-long maintenance service is provided if the warranty period is beyond the warranty
period)

.

The warranty period starts from the date of delivery, for the products repaired within the warranty

period, the repair parts shall be extended for 12 months.Unless notified by Realtimes Technology, the date
of your original invoice shall be the date of shipment.

How do I get warranty services

If the product does not work properly, Please contact Realtimes Technology or dealer for warranty service,
please show invoice when product warranty(this is the proof for you getting warranty service).

Warranty solution

When you ask for warranty service, please follow Realtimes Technology warranty process,You will need to
receive your first diagnosis from a technicial engineer by phone or by email,at that time,we need you to
cooperate with us to fill in all the questions on the RMA form provided by us. Once we accurately determine
the cause of the fault and the location of the damage ,we will provide the charge list for the out of warranty
products,which needs your confirmation.Realtimes Technology keep the right to repair or replace the products.
If the product is replaced or repaired, the replaced faulty product or the repaired and replaced faulty parts will
be returned to Realtimes Technology.

For products under warranty,the customer shall bear the freight when the product is returned to the
manufacturer,Realtimes Technology will bear the ship cost of the products after maintenance.

The following conditions are not covered by the warranty terms

a) Improper installation, improper use, misuse and abuse of products(Overloading, for example)

.

b) Improper maintenance and storage

Such as fire, explosion, etc

or natural disasters

such as lightning

stroke,earthquake,typhoon,etc

c) Personal unauthorized changing the product(such as changing circuit characteristics, mechanical

characteristics, software characteristics,Conformal coating)

.

d) Other failures which are clearly due to misuse(such as overvoltage,polarity reversal, the pin bent or

broken,the wrong connection,drop damage,transportation damage,damage due to over operating
temperature and so on).

e) The logo and part number on the product have been deleted or removed.
f) The product is out of warranty.

Special concerns

Summary of Contents for X501M

Page 1: ...ealtimes Beijing Technology Co LTD Fax 86 010 84284669 84280996 Email info realtimes cn Web Page http www realtimesai com Address 11th Floor Block B 20th Heping Xiyuan Pingxi Street Chaoyang District Beijing 100013 P R China ...

Page 2: ...on for change Applicable hardware version Modified by V1 0 2017 07 Initial release V1 0 V2 0 2019 03 21 Manual style template update V1 0 V2 1 2020 09 24 Add line package configuration V1 0 RT0086 V2 2 2022 1 5 Add software version supporting instructions V1 0 RT0086 ...

Page 3: ...9 2 4 WiFi Bluetooth Antenna connector 10 2 5 Power input port 10 2 6 Power switch button 10 2 7 CAN Audio connector 10 2 8 Serial connector 11 2 9 GPIO and function button connector 12 3 PRODUCT SIZE DIAGRAM 13 4 HARDWARE UPDATE HISTORY 13 SOFTWARE VERSION SUPPORTING INSTRUCTIONS 14 1 USE 14 1 1 Smart box power on and start 14 1 2 Recovery Mode 14 2 L4T LINUX FOR TEGRA ABBREVIATION L4T 14 3 JETPA...

Page 4: ... safe area of the electrostatic discharge point d Avoid moving smart boxes in carpeted areas Precautions and after sales maintenance matters needing attention Before using the product please read this manual carefully and keep it for future reference Please pay attention to and follow all warning and guidance information marked on the product Please use matching power adapter to ensure the stabili...

Page 5: ...hing an agreement the product shall be repaired and returned to the customer and the company shall bear the return freight The starting time shall be subject to the date of express delivery receipt 3 Contact information Official website www realtimesai com Taobao website https shop340963258 taobao com Address 11 block B Heping Xiyuan Heping West Street Chaoyang District Beijing Attention RMA Tel 0...

Page 6: ...according to the national legal holidays during which it may not be able to provide technical support please send the problem to the technical support email We will reply to you as soon as possible on weekdays 5 Complaints and suggestions If you are not satisfied with us or have suggestions you can send an email to yu qin realtimes cn For feedback please call 010 84284669 for further improvement 6...

Page 7: ...tem software pre installed Internal RTC battery Optional TF card Optional MSATA storage Optional 4G communication module 1 x HDMI 2 0 interface Max 6Gbps 24bpp 4096x2160 60Hz 2 x Ethernet port 10 100 1000 BASE T 2 x USB3 0 interface Each port has a bandwidth of 5Gbps providing 1A output current Audio input and output interface 2 x CAN 1 x RS232 Debug 1 x RS232 gorge RS422 RS485 mode is optional 4 ...

Page 8: ... special power adapter 100 240VAC 12VDC 36W RTS TXX AT01 optional 2 4GHz 5GHz dual band BT WIFI antennae ME909S 821 optional MiniPCIe LTE 4G module RTSV 6911i optional Pro Capture Mini SDI optional Pro Capture Mini HDMI optional Mini pcie Video Capture Card RTSV 6911i 8 channel D1 NTSC PAL video input Pro Capture Mini SDI single channel SDI video input Pro Capture Mini HDMI single channel HDMI Vid...

Page 9: ...Realtimes Beijing Technology Co LTD www realtimesai com X501M Reference Manual V2 2 8 Product specifications 1 External interface function and location X501M FRONT X501M BACK ...

Page 10: ...ni HDMI connector 2 2 Ethernet connector Function Gigabit Ethernet connector marking Ethernet1 Ethernet2 Type DB9 connector Pin define DB9 connector signal definition Pin 1 location The green frame on the right Pin Signal Pin Signal 1 MDI0 2 MDI1 3 MDI2 4 MDI3 5 GND 6 MDI0 7 MDI1 8 MDI2 9 MDI3 2 3 USB3 0 Function USB3 0 connectors marking USB3 0 Type Dual layer USB3 0 type a interface ...

Page 11: ...tion Power input port marking Power Input Type SF1213 S3 Functional description Input voltage range 7V to 19V 2 6 Power switch button Function Power switch marking On Off 2 7 CAN Audio connector Function CAN bus and audio input output connection marking Can Audio Type DB9 interface Pin define Pin 1 location The green frame on the right Pin Signal Pin Signal 1 CAN0H 2 CAN0L 3 GND 4 CAN1H 5 CAN1L 6 ...

Page 12: ...ng files in Linux system are respectively ttyS0 and ttyTHS2 in dev directory COM0 is the default kernel debugging serial port which is used to output c boot U boot and Linux kernel information After Linux kernel is started it is used as the display terminal serial port TX1 TX2 default serial port setting is 115200bps 8N1 Pin Signal Pin Signal 1 RS232_TX0 COM0 2 RS232_RX0 COM0 3 RS232_RTS0 COM0 4 R...

Page 13: ...ectors marking GPIO Type DB9 interface Pin define Pin 1 location The green frame on the right The sysfs mapping Numbers of GPIO0 GPIO3 in TX1 system are respectively 187 186 89 202 The SYSFS mapping number in the TX2 system is respectively 388 298 480 486 Pin Signal Pin Signal 1 RESET BUTTON 2 POWER BUTTON 3 RECOVERY BUTTON 4 5 GND 6 GPIO0 7 GPIO1 8 GPIO2 9 GPIO3 ...

Page 14: ... Beijing Technology Co LTD www realtimesai com X501M Reference Manual V2 2 13 3 Product size diagram 4 Hardware update history X501M board hardware update history Version Update description V1 0 Initial version ...

Page 15: ...of the Feiyun Smart Box and plug the AC interface into an AC power outlet d X501M adopts automatic power on design when the power is turned on the system automatically powers on and starts 1 2 Recovery Mode The Jetson TX1 TX2 core module works in both normal and Recovery mode In the Recovery mode file system update kernel update Boot Loader update BCT update and other operations can be carried out...

Page 16: ...mation about these components please refer to JetPack s online documentation OS Image JetPack includes a reference file system derived from Ubuntu Development kit system no need to install Libraries and APIs JetPack library and API include TensorRT and cuDNN for high performance deep learning applications CUDA for multi domain GPU accelerated applications NVIDIA Container Runtime for containerized...

Page 17: ...ct the supplied power adapter to the DC jack of the Feiyun Smart Box and plug the AC interface into an AC power outlet Test that your device can connect via ssh If connected via USB enter lsusb under the Linux host terminal to see the nvidia crop The device can be accessed through ping or ssh commands ping 192 168 55 1 or ssh jetson_user 192 168 55 1 If connected via a network check whether the de...

Page 18: ... CPU evaluation run on a Linux host Helps you improve application performance by identifying the slower parts of the code Support all Jetson products NVIDIA Nsight compute Kernel Analyzer An interactive analysis tool for CUDA applications It provides detailed performance indicators and API debugging through user interface and command line tools NSight Graphics for graphics application debugging an...

Page 19: ...cumentation VisionWorks Documentation Nsight Eclipse Edition Documentation CUDA GDB Documentation CUDA MEMCHECK Documentation TensorRT Documentation cuDNN Documentation CUDA Toolkit NVIDIA Container Runtime OpenCV Documentation Jetson Linux Multimedia API Reference Nsight Systems nvprof Visual Profiler Nsight Graphics Nsight Compute CLI VPI Vision Programming Interface ...

Page 20: ...ceive your first diagnosis from a technicial engineer by phone or by email at that time we need you to cooperate with us to fill in all the questions on the RMA form provided by us Once we accurately determine the cause of the fault and the location of the damage we will provide the charge list for the out of warranty products which needs your confirmation Realtimes Technology keep the right to re...

Page 21: ...structure of the system etc If such documents or information are not available we have the right to refuse to perform the warranty the repairments will be charged accordingly Rev C 6 2020 Copyright Notice Realtimes Beijing Technology Co LTD Realtimes Beijing Technology Co Ltd is copyrighted and reserves all rights to this manual and statement Without the written permission of the company no unit o...

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