Realtimes Beijing Technology Co.,LTD
www.realtimes.cn/en/index.html
RTSS-X501M Reference Manual V2.0
17
For products under warranty,the customer shall bear the freight when the product is returned to the
manufacturer,Realtimes Technology will bear the ship cost of the products after maintenance.
The following conditions are not covered by the warranty terms
a) Improper installation, improper use, misuse and abuse of products(Overloading, for example)
.
b) Improper maintenance and storage
（
Such as fire, explosion, etc
）
or natural disasters
（
such as lightning
stroke,earthquake,typhoon,etc
）
c) Personal unauthorized changing the product(such as changing circuit characteristics, mechanical
characteristics, software characteristics,Conformal coating)
.
d) Other failures which are clearly due to misuse(such as overvoltage,polarity reversal, the pin bent or
broken,the wrong connection,drop damage,transportation damage,damage due to over operating
temperature and so on).
e) The logo and part number on the product have been deleted or removed.
f) The product is out of warranty.
Special concerns
If the same fault multiple occurrence for the products,in order to find out the reason causing the problem,we
will request the users to provide the specific documents or information of peripheral equipment,such as
monitor,I/O boards,cables,power supply, diagram and structure of the system,etc.If such documents or
information are not available,we have the right to refuse to perform the warranty, the repairments will be
charged accordingly.
Rev.C
6/2020
