background image

Reference Guide

It’s Under Control

®

The VMS-741 4K MultiViewer is designed for meeting spaces, auditoriums, sports bars and other installations 

requiring a wide range of video sources with differing resolutions and formats. To meet the unique challenges of 

these environments, the unit combines AV switching with advanced scaling to display content from up to seven 

sources including HDMI, DisplayPort, VGA and an HDBaseT input. The powerful multiviewer function allows 

up to four video sources to be displayed simultaneously on one display, with user selectable window layout 

combinations. The innovative VMS-741 also offers audio embedding and de-embedded audio outputs.

The VMS-741 provides superior quality and reliability as well as these features:

   Multiviewer function allows up to 4 sources to be viewed simultaneously via 16 preset window layouts.
   Built-in 4K scaler with up-scaling and down-scaling support.
   Provides signal switching of up to 7 video sources (4 HDMI, 1 Display Port, 1 HDBaseT, 1 VGA).
   HDMI 1.4 and is HDCP 1.4 compliant. 
   Supports multiple output resolutions up to 3840 x 2160 @ 30Hz.
   Audio embedding via analog stereo inputs.
   8-channel (7.1) analog audio and TOSLINK optical audio outputs.
   Supports up to 16 different preset window layouts.
   Auto-scaling, auto-detect EDID.
   Control via front panel buttons, RS-232, Ethernet (from an RTI control system), or Web GUI.
   USB port for firmware updates.
   1RU rack mountable.

VMS-741

4K MultiViewer

Service & Support

For news about the latest updates, new product information, and new accessories, please visit 

our web site at: 

www.rticorp.com 

For general information, you can contact RTI at:

Remote Technologies Incorporated

5775 12th Ave. E Suite 180

Shakopee, MN 55379

Tel. (952) 253-3100

Fax (952) 253-3131 

[email protected]

Contacting RTI

Safety Suggestions

Federal Communications Commission Notice

This equipment has been tested and found to comply with the limits for a Class B digital 

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference in a residential installation. Any 

changes or modifications not expressly approved by the party responsible for compliance 

could void the user’s authority to operate the device.

This equipment generates, uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause harmful interference to 

radio communications. However, there is no guarantee that interference will not occur in 

a particular installation.

If this equipment does cause harmful interference to radio or television reception, which 

can be determined by turning the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures:

  Reorient or relocate the receiving antenna.

  Increase the separation between the equipment and the receiver.

  Connect the equipment into an outlet on a circuit different from that to which the 

receiver is connected.

  Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 

two conditions:

1.   This device may not cause harmful interference.

2.   This device must accept any interference received including interference that may 

cause undesired operation.

Industry Canada Compliance Statement

This device complies with Industry Canada license-exempt RSS standard(s). Operation is 

subject to the following two conditions:

1.   This device may not cause harmful interference.

2.   This device must accept any interference received including interference that may 

cause undesired operation.

Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). 

Son fonctionnement est soumis aux deux conditions suivantes:

1.   Ce dispositif ne peut causer des interférences nuisibles.

2.   Cet appareil doit accepter toute interférence reçue y compris des interférences qui 

peuvent provoquer un fonctionnement indésirable.

Read and Follow Instructions.

 Read all safety and operating instructions before 

operating the unit.

Retain Instructions.

 Keep the safety and operating instructions for future reference.

Heed Warnings.

 Adhere to all warnings on the unit and in the operating instructions.

Heat.

 Keep the unit away from heat sources such as radiators, heat registers, stoves, etc., 

including amplifiers that produce heat.

Power Sources.

 Connect the unit only to a power supply of the type described in the 

operating instructions, or as marked on the unit.

Power Cord Protection.

 Route power supply cords so that they are not likely to be 

walked on or pinched by items placed on or against them, paying particular attention to the 

cord plugs at power receptacles and at the point at which they exit from the unit.

Water and Moisture.

 Do not use the unit near water—for example, near a sink, in a wet 

basement, near a swimming pool, near an open window, etc.

Object and Liquid Entry.

 Do not allow objects to fall or liquids to be spilled into the 

enclosure through openings.

Servicing.

 Do not attempt any service beyond that described in the operating instructions. 

Refer all other service needs to qualified service personnel.

Damage Requiring Service.

 The unit should be serviced by qualified service personnel 

when:

 

  The power supply cord or the plug has been damaged.

 

  Objects have fallen or liquid has been spilled into the unit.

 

  The unit has been exposed to rain.

 

  The unit does not appear to operate normally or exhibits a marked change in 

performance.

 

  The unit has been dropped or the enclosure has been damaged.

Limited Warranty

RTI warrants new products for a period of three (3) years (excluding consumables 

such as rechargeable batteries which are warrantied for one (1) year) from the date of 

purchase by the original purchaser (end user) directly from RTI / Pro Control (herein 

referred to as “RTI”), or an authorized RTI dealer.  

Warranty claims may be initiated by an authorized RTI dealer using the original dated 

sales receipt or other proof of warranty coverage. In the absence of the receipt of 

purchase from the original dealer, RTI will provide warranty coverage extension of six 

(6) months from the date code of the product. Note: RTI warranty is limited to the 

provisions set forth in this policy and does not preclude any other warranties offered by 

third parties who are solely responsible for those other warranties.

Except as specified below, this warranty covers defects in product material and 

workmanship. The following are not covered by the warranty: 

  •  Product purchased via unauthorized sellers or internet sites will not be serviced- 

regardless of purchase date. 

  • Damages caused by accident, misuse, abuse, neglect or acts of God. 

  •  Cosmetic damage, including, but not limited to, scratches, dents and normal wear 

and tear.

  • Failure to follow instructions contained in the Product Installation Guide. 

  •  Damages due to products used in an application or environment other than that for 

which it was intended, improper installation procedures or adverse environmental 

factors such as incorrect line voltages, improper wiring, or insufficient ventilation.

  •  Repair or attempted repair by anyone other than RTI and Pro Control or authorized 

service partners. 

  • Failure to perform recommended periodic maintenance. 

  •  Causes other than product defects, including lack of skill, competence or 

experience of user. 

  • Damage due to shipment of this product (claims must be made to the carrier). 

  •  Altered unit or altered serial number: defaced, modified or removed. 

RTI is also not liable for:

  •  Damages caused by its products or for failure of its products to perform, including 

any labor costs, lost profits, lost savings, incidental damages, or consequential 

damages.

  •  Damages based upon inconvenience, loss of use of the product, loss of time, 

interrupted operation, commercial loss, any claim made by a third party or made 

on behalf of a third party.

  •  Loss of, or damage to, data, computer systems or computer programs.

RTI’s liability for any defective product is limited to repair or replacement of the 

product, at the sole discretion of RTI. 

In cases where the warranty policy conflicts with local laws, the local laws will be 

adopted.

• 

One (1) VMS-741 MultiViewer

• 

One (1) Power Cable

• 

Two (2) Rack Mounting Brackets

• 

Eight (8) Mounting Screws

• 

One (1) Reference Guide

Product Contents

Cleaning

To clean this product, lightly dampen a lint-free cloth with plain water or a mild detergent 

and wipe the outer surfaces.
NOTE: Do not use harsh chemicals as damage to the unit may occur.

If you are encountering any problems or have a question about your RTI product, please 

contact RTI Technical Support for assistance (see the Contacting RTI section of this guide for 

contact details).
RTI provides technical support by telephone or e-mail. For the highest quality service, please 

have the following information ready:

•  Your Name 
•  Company Name
•  Telephone Number

•  E-mail Address
•  Product model and serial number (if applicable)

If you are having a problem with hardware, please note the equipment in your system, a 

description of the problem, and any troubleshooting you have already tried. 

*Please do not return products to RTI without return authorization.*

DECLARATION OF CONFORMITY (DOC)

The Declaration of Conformity for this product can be found on the RTI website at:

 

www.rticorp.com/declaration

Copyright © 2018 • Remote Technologies Incorporated • All rights reserved.                          

 

 

                                                    70-210204-16 V1.0

Key Features

Reviews: