25
It’s Under Control
®
For news about the latest updates, new product information, and new
accessories, please visit our web site at:
www.rticorp.com
CONTACTING RTI
For general info, you can contact RTI at:
Tel. (952) 253-3100
Fax (952) 253-3131
RTI TECHNICAL SUPPORT
At RTI, customer service and satisfaction is an utmost priority. If you are
encountering any problems or have a question about your RTI product,
please contact RTI Technical Support for assistance.
RTI provides technical support by telephone, fax or e-mail. For the highest
quality service, please have the following information ready, or provide it in
your fax or e-mail.
Your Name
Company Name
Telephone Number
E-mail Address
Product model and serial number (if applicable)
If you are having a problem with hardware, please note the equipment in
your system, a description of the problem, and any troubleshooting you
have already tried.
If you are having a problem with software, please note what version you
have installed, the operating system on your PC, a description of the
problem, and any troubleshooting you have already tried.
If you are calling about a software or programming question or problem,
please be at you computer when you place your call. This will considerably
speed up the troubleshooting process.
For technical support or assistance with your CP-1650, software, or
accessories, contact RTI at:
(952) 253-3137
www.rticorp.com
For questions regarding service or repair of your CP-1650, contact RTI at:
(952) 253-3136
www.rticorp.com
Please do not return products to RTI without return authorization.
CHAPTER 6
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SERVICE AND SUPPORT
