PROBLEM
Heating unit
won't light
Burner won't light
while using a match
Heating unit emits a
lot of black smoke
Sudden drop
in gas flow
Flame blows
out easily
TROUBLESHOOTING
CAUSE
Igniter pin (04) and burner (08)
are wet
Igniter battery (B) is
incorrectly inserted
Igniter pin (4) is broken
Ground wire (03) is loose
or disconnected.
Ground wire (03) is shorting
between valve and igniter pin (04)
No gas flow
Regulator (12-19) isn't connected
securely to the tank.
Gas flow is obstructed
Burner ports are clogged
Flame is obstructed at burner ports
Regulator hose (12) is kinked
No gas flow
Excess flow safety valve (11)
has been activated
High or gusting winds
No gas flow
Excess flow saftey valve
has been activated
SOLUTION
Dry off with a soft cloth.
Check which direction the battery is inserted.
Contact us for
a replacement part.
Reconnect wire to the igniter box located
inside the table behind the igniter box.
Contact us
for a replacement part.
Check that the gas tank isn't empty.
Tighten regulator connection to the gas tank.
Check all hoses for kinks and bends.
Turn all gas flow connections off. Insert an
opened paper clip (or similar item) into each
of the burner ports to clear them out.
Check that all burner ports are free of
any small lava rocks/pumice stone/Lava Glass
pieces.
Straighten hose of all bends or kinks.
Check that the gas tank isn't empty.
Turn the control knob to the 'off' position.
Close the tank valve and disconnect propane
gas tank. Turn the control knob to 'high'; wait
1 minute. Turn the control knob back to the
'off' position. Reconnect propane gas tank.
Light the fire unit as indicated in the 'To Light'
section of this manual.
Increase flame to 'high'.
Check that the gas tank isn't empty.
See 'sudden drop in gas flow' above.
