Royal 435dx Page 45 Instruction Manual Download | Manualshive

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41

TROUBLESHOOTING

__________________________________________________________________

In case of operational difficulty:

1.

Be sure the unit is plugged into a working electrical outlet and no other electrical device is using the same power source.
Another electrical motor on the same circuit could cause interference with register operations.

2.

Check that the Control Switch is set to the proper position.

3.

Review the operating instructions to be sure the transactions have been performed as described in this instruction manual.

4.

If you are in the "Z" mode and the error tone sounds and the prompt "SEC Code" appears in the display, this means a
manager's security code was programmed. Press the

[C]

key to clear the error. Then enter the manager’s security code,

press the

[amt tend/TOTAL

] key and continue with the operation.

5.

If the register still does not function, use the Full System Clear Procedure:

CAUTION: The Full System Clear Procedure erases all transaction data AND all programming from the memory.

A.

Turn the control slide switch to the "off" position.

B.

Remove the memory back-up batteries located in the printer compartment; and unplug the register for at least 20
minutes.

C.

Plug the register back-in and replace the batteries.

D.

Turn the register “on” to the appropriate mode and reprogram the register.

6.

If you cannot resolve your difficulty using the previous four steps, feel free to call the Royal Customer Service at 1-800-
272-6229 (in Canada call 1-888-266-9380).

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Summary of Contents for 435dx

Page 1: ...nstruction Manual 16 Departments 800 PLU s Price Look Ups 8 Clerks Automatic Tax Computation with 4 Tax Tables Including Add on USA Canadian and VAT Programmable Electronic Cash Register Easy Set Up Instructions QUICK START GUIDE on Page 12 ...

Page 2: ...optimum productivity Here are just a few of the register s many valuable features 16 departments 800 PLU Price Look Up settings 8 Clerk Totals Security System Choice of Journal or Customer Receipt printout Automatic tax computation for tax rate Add on Canadian Tax and VAT Up to 4 Tax Tables Department linked entry options that streamline and speed up operation Periodic management reporting systems...

Page 3: ...UP SYSTEM 9 LOADING PAPER 10 INSTALLING THE INK ROLL 11 QUICK START 12 13 SETTING PROGRAMS 14 Entering the Program Mode 14 Exiting the Program Mode 14 Clearing Errors 14 DATE AND TIME 15 Setting the Date and Time 15 SETTING THE CLERK SYSTEM 16 PERCENT DISCOUNT 17 Setting a Percent Discount Rate 17 DEPARTMENT PROGRAMMING 18 Assigning a Department Tax Status Multiple Item Sale 18 Programming Departm...

Page 4: ...ce 32 Using Open PLU Price 32 VOIDS 33 Voiding the Previous Entry in the Middle of a Sale 33 Voiding a Single Item 33 Voiding Multiple Items 33 REFUNDS 34 Refunding a Single Item 34 Refunding Multiple Items 34 TAX OVERRIDE TRANSACTIONS 35 Exempting Tax on an Item 35 Exempting Tax on an Entire Sale 35 Adding Tax to a Non Taxed Department 35 OTHER TRANSACTIONS 36 Registering Money Received on Accoun...

Page 5: ...are preceded by the word press For example Press subtotal Or Press DEPARTMENT 1 References to the 11 key numeric keypad are preceded by the word type For example Type the number 1 GETTING STARTED Important note The cash register must be first plugged in before installing the back up batteries Before you begin to operate the register or set the programs check SETTING UP AND MAINTAINING THE CASH REG...

Page 6: ...egrees Centigrade 32 104 Degrees Fahrenheit DIMENSIONS 14 1 4 D x 13 1 2 W x 9 1 4 H WEIGHT 12 lbs SAFETY NOTICE The main outlet for this cash register must be located near the unit and easily accessible Do not use this cash register outdoors in the rain or near any source of liquid WARNING This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord...

Page 7: ... the electronic components Cover the register when not in use to protect components from dust The cash register should be turned off when covered and not in use Take care to keep all liquids away from the machine to avoid spills which could damage electronic components To clean use a soft dry cloth Do not apply organic solutions such as alcohol Your cash register should be kept in areas free from ...

Page 8: ...rt up money put in the drawer at the start of each business day can be registered as an RA 4 ref Dual Function Coupon Subtracts the amount from an item or the sales total such as a coupon deduction Refund Subtracts an item that is returned for refund Minus key totals are shown in the management report 5 PO Paid Out Registers any money paid out or taken out of the cash drawer that is not part of a ...

Page 9: ...ly entered percentage rate 14 NS Non Ad No Sale Key Used to open the cash drawer without a sale or starting a transaction such as to make change Also used to print reference data any numeric only data up to 7 digits long on the receipt 15 tax shift Tax Shift Key Used to enter a non tax item into a taxable department or to enter a tax item into a non taxable department 16 check Check Key Total sale...

Page 10: ...oin slot Three separators are already installed in the coin tray to create 4 slots Two additional separators are included in the box with the cash register please check the packaging thoroughly and one or both of these can be installed to create a total of 5 or 6 slots To remove a separator already installed in the coin tray lift out the removable coin tray from the cash drawer While squeezing the...

Page 11: ...rn of an error condition or indicate use of the program mode They include 7 Change Indicates the displayed amount is change due to the customer Minus Displays for a negative entry Also displays if subtotal or cash tendered total is a negative number due to a return or refund Subtotal Indicates amount shown is a subtotal including tax if applicable Total Indicates amount shown is the total of the t...

Page 12: ...ng a registration key Once an entry is printed the void key must be used to correct an error VOIDING ERRORS Once an entry is printed on the tape the C Clear key cannot be used to correct the transaction or entry Use the void key to correct an error just registered 1 Voiding the Entry Just Completed If an incorrect entry has been made AND the transaction has not yet been completed the subtotal or a...

Page 13: ...n is approximately 30 days after power interruption To ensure proper memory protections batteries should be replaced with new batteries after any lengthy interruption of power once power has been restored or once a year with normal use TO INSTALL OR REPLACE BATTERIES 1 Be sure the cash register is plugged in and there is power to the machine 2 Move the control switch to the R1 or R2 position 3 Ope...

Page 14: ...front of the register 5 Insert the end of the paper roll into the paper slot Figure F the printer under the black plastic writing table 6 Depress the feed key until the paper catches and advances through the printer 7 If the paper does not feed through the printer make sure the paper has a smooth straight edge and was inserted in the proper slot 8 Pass the tape through the receipt window of the pr...

Page 15: ...ACE YOUR INK ROLL FOLLOWING THE INSTRUCTIONS BELOW 1 Open the printer compartment by lifting the black plastic printer cover 2 The ink roll is found in the front of the printer compartment just behind the print head and is mounted in a plastic cartridge To remove grasp the small clip on the left of the ink roll where the words PULL UP may be printed on the ink roll cartridge and pull up The ink ro...

Page 16: ...s 8 type 8000 if your tax rate is 7 5 type 7500 Then press the amt tend TOTAL key For Canadian Tax users please refer to the Canadian Tax section of the manual F In these examples we will program the register to accept a zero price press 8 1 and then press the RA key Please note for the next steps you will use the Department Keys which are the keys numbered 1 through 16 located directly below the ...

Page 17: ...ate tax rate be sure you are in the prg program mode then re do the specific program in question A new program entry will automatically override a previous entry The change will also carry through out the rest of the register programming For example if the tax percentage is changed for Tax Rate 1 after entering the new tax percentage you do NOT have to re enter or re program all of the departments...

Page 18: ...receipt paper for your record In this section you will find simple step by step procedures for each program Following each procedure is an example We suggest you complete the examples to become familiar with the program then reset the programs according to your own requirements Entering the Program Mode 1 Set the Control Switch to the prg position 2 Once in the program mode you can set some or all...

Page 19: ... number representing the current date Use the format MMDDYY to enter the date NOTE Single digit numbers for months and days must be preceded by a zero 0 3 Press the NS key to store the date 4 Continue with the next program or move the Control Switch out of the Program mode Example Set a date of March 7 2006 Type Press The Display Shows The Receipt Shows 030706 NS 307 06 03 07 06 Date Format The da...

Page 20: ... 1 If needed enter the program mode Move the Control Switch to the prg position 2 Type 444444 3 Press the amt tend TOTAL key 4 Enter the Clerk 1 2 3 4 etc 5 Enter the security code any 3 digit number between 000 and 999 examples 123 222 212 etc 6 Press the clerk key 7 Repeat steps 4 5 and 6 for each Clerk you want to have a security code 8 Press the C key to finish To re program a clerk number wit...

Page 21: ...ANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER Setting a Percent Discount Rate 1 If needed enter the program mode Move the Control Switch to the prg position 2 Type the numbers representing the desired percentage rate NOTE Up to four digits 0 99 99 can be used For example to enter 10 type 1000 to enter 6 5 type 650 3 Press the key to store the rate 4 Continue with the next program or move the ...

Page 22: ...tems to be rung up within a transaction Single Item Sale allows only one item to be rung up in a transaction 3 Department Preset Price Optional allows you to program a price in a department key to save time when ringing up a sales entry The price will automatically ring up each time the appropriate department key is pressed Note You can have up to 4 Tax Rates in the register These are set in the n...

Page 23: ... check key 5 Enter the Pre set Price using the number keys be sure to include the cents for example for a 3 pre set priced item you must enter 300 If you do not wish to program a department pre set price enter 0 6 Press the appropriate DEPARTMENT key Repeat these steps for each department you will be using Example Program Department 1 as multiple item sales taxable using Tax Rate 1 and with a pre ...

Page 24: ...les tax is charged on a taxable sale with a 100 00 of merchandise and the total for that sales transaction will be 105 00 A tax table rate is based on an approved tax table chart issued by an individual state or local municipality If programming by tax table rate then please obtain a copy of the exact tax table from you state or local tax authority and then contact Royal Customer Service for more ...

Page 25: ...m mode Move the Control Switch to the prg position 2 Enter 1 4 1 through 4 being the Tax Rate identifier where that tax percentage will be stored in memory 3 Press tax shift key 4 Enter the Tax Percentage Rate Up to 5 digits can be used You MUST enter three digits after the desired decimal place For example to enter 5 5 type 5500 to enter 7 type 7000 to enter 10 25 type 10250 5 Press the amt tend ...

Page 26: ...22 __________________________________________________________________ PAGE INTENTIONALLY LEFT BLANK ...

Page 27: ...er to a department that is programmed non taxable Program PLU for OPEN PLU Price Note This procedure should only be done if you are interested in the Open PLU Price sub department option Otherwise proceed to the next section on Programming PLU Prices 1 Enter the program mode Move the Control Switch to the prg position 2 Press the PO key to begin programming the PLU Status 3 Type the PLU between 00...

Page 28: ...t below 3 Continue with other programming or move the Control Switch out of the prg position PLU Confirmation Report ______________________ _ _ PLU _________ 01 0 ________ PLU status of 0 for fixed PLU Department the PLU is linked to ________ 1 1 99 TX ____ PLU price of 1 99 is taxable PLU _________ 02 0 _ _ 2 1 29 ________ PLU price of 1 29 is non taxable PLU _________ 03 1 ________ PLU status of...

Page 29: ...mple Assign a security code of 7748 Type Press The Display Shows The Receipt Shows 7748 charge 77 48 77 48 CH NOTE IF YOU SET A SECURITY CODE YOU WILL NOT BE ABLE TO PRINT YOUR Z MANAGEMENT REPORTS UNTIL YOUR SECURITY CODE HAS BEEN ENTERED THE PROMPT SEC CODE WILL APPEAR IN THE DISPLAY TO REMIND YOU TO ENTER THE CODE Delete a Security Code 1 Move the Control Switch to the prg position 2 Type 0 0 0...

Page 30: ...26 __________________________________________________________________ PAGE INTENTIONALLY LEFT BLANK ...

Page 31: ...O prg SETTING 2 DECIMAL PLACES 12 RA ALLOWING ZERO DOLLAR PRICE ENTRIES 81 RA 12 81 SET DATE MARCH 7 2006 030706 NS 03 07 06 15 30 SET TIME 3 30 PM 1530 qty time 5 00 001 CK SET DISCOUNT RATE 5 500 1 0 00 1TX 000 CK ASSIGN TAX STATUS 2 0 00 DEPT 1 TAXABLE 0 01 check 0 DEPARTMENT 1 0 01 1TX DEPT 2 NO TAX 0 00 check 0 DEPARTMENT 2 55 00 1TX 77 48 CH SET FIXED TAX 5 5 FOR TAX RATE 1 1 tax shift 5500 ...

Page 32: ...ed _ 50 00 CA _ Cash Tendered by Customer _ 19 45 CG _ Change Computation _ _ Time _ 15 35 010 _ Receipt Consecutive increments automatically for _ _ each transaction Resets to 000 after printing Z ____________________________ management report TRANSACTION SYMBOLS The following symbols appear on the paper tape They are printed to the right of entries to identify various totals and transaction oper...

Page 33: ...CG 15 35 010 Registering a Sale with Multiple Items NOTE Up to two digits can be used for the quantity multiplied Example Multiply two items times 1 50 to Department 1 1 2 qty time 150 DEPARTMENT 1 2 X 1 50 2 subtotal 1 3 00 TX1 3 00 ST 3 amt tend TOTAL 17 TX1 3 17 3 17 CA 15 36 011 Registering a Charge Transaction NOTE Charge transactions are counted and registered to the charge total in the fina...

Page 34: ... 00 charge 1 1000 DEPARTMENT 2 2 10 00 2 15 00 2 1500 DEPARTMENT 2 25 00 ST 25 00 20 00 CA 3 subtotal 5 00 CH 15 38 013 4 2000 amt tend TOTAL 5 charge MINUS KEY TRANSACTIONS Registering a Reduction Coupon NOTE Up to 7 digits can be used for the amount of the reduction Example Register a 10 reduction coupon on a 2 00 item to Department 2 1 200 DEPARTMENT 2 2 2 00 0 10 1 90 2 10 ref 1 90 CA 15 39 01...

Page 35: ...15 Using a Preset Discount On The Total Sale Example Register the preset percent discount 5 to an entire transaction Note The key must already be programmed with a preset discount percentage for the following example to work 1 100 DEPARTMENT 1 1 1 00 TX1 1 2 00 TX1 2 200 DEPARTMENT 1 3 00 ST 5 00 3 subtotal 0 15 0 16 TX1 3 01 4 3 01 CA 15 41 016 5 amt tend TOTAL Using a Preset Discount on Individu...

Page 36: ...08 TX1 1 58 1 58 CA 3 amt tend TOTAL 15 30 018 Using an Open PLU Price Sub department with No Preset Price Example Register the price of 2 00 in PLU 3 1 3 PLU 03 2 00 TX1 2 00 ST 2 200 PLU 0 10 TX1 2 10 2 10 CA 3 subtotal 15 30 019 4 amt tend TOTAL Using an Open PLU Price Sub department with a Preset Price Example Register PLU 3 programmed with the preset price of 10 00 1 3 PLU PLU MUST press the ...

Page 37: ...5 45 021 4 amt tend TOTAL NOTE To void an earlier entry or entire transaction complete the transaction then follow the directions for a void below Voiding a Single Item from Previous Sales Transaction Example Void a 1 00 item in Department 1 1 VOID 1 1 00 VD 0 06 TX1 1 06 2 100 DEPARTMENT 1 1 06 CA 15 45 022 3 amt tend TOTAL Voiding Multiple Items Example Void a 1 00 item in Department 1 and a 2 0...

Page 38: ...06 TX1 1 06 1 06 CA 3 amt tend TOTAL 15 31 024 Refund Multiple Items Example Refund a 1 00 item in Department 1 and a 2 00 item in Department 2 1 ref 2 100 DEPT 1 1 1 00 TX1 3 ref 2 2 00 0 06 TX1 3 06 4 200 DEPT 2 3 06 CA 15 31 025 5 amt tend TOTAL Example Refund 3 items at 1 00 in Department 1 1 ref 3 X 2 3 qty time 1 00 1 3 00 TX1 3 100 DEPT 1 0 17 TX1 3 17 3 17 CA 4 amt tend TOTAL 15 45 026 ...

Page 39: ...PARTMENT 1 1 2 00 1 00 TX1 3 100 DEPARTMENT 1 0 06 TX1 3 06 3 06 CA 4 amt tend TOTAL 15 45 027 Exempting Tax on an Entire Sale Example Exempt tax on the entire sale registered to Department 1 preset at 5 5 fixed tax rate 1 1 300 DEPARTMENT 1 2 500 DEPARTMENT 1 1 3 00 TX1 1 5 00 TX1 8 00 3 1 tax shift 8 00 CA 15 45 028 4 amt tend TOTAL Adding Tax to a Non Taxed Department Example Add Tax Rate 1 pre...

Page 40: ...r This entry can be made prior to or after any operation The identification is not added to the management report or totals and is NOT retained in the memory of the cash register Example Assign the ID number 12345 to a transaction 1 12345 NS 12345 1 1 00 TX1 2 100 DEPARTMENT 1 0 06 TX1 1 06 1 06 CA 3 amt tend TOTAL 15 47 032 Registering a No Sale NOTE This operation simply prints a no sale receipt...

Page 41: ...s the X report However once this report is printed ALL TRANSACTION TOTALS ARE RESET TO ZERO except the Grand Total Some users call the Z report an end of day report NOTE To prevent accidental printing of the Z report set the security code as explained in the SECURITY CODE section Once this code is set a Z report will not print until the security code is entered If a Z report is attempted without e...

Page 42: ...__ MINUS TOTAL _ 1 20 _______ TOTAL _ 99 48 ST _______ NET SALES TOTAL _ 0 00 _________ REFUND SALES TOTAL _ 0 00 VD _______ VOID SALES TOTAL _ 102 68 ST _______ GROSS SALES TOTAL CASH SALES COUNTER __________________ 003 _ _ 61 48 CA _______ CASH SALES TOTAL CHECK SALES COUNTER __________________ 004 _ _ 6 00 CK _______ CHECK SALES TOTAL CHARGE SALES COUNTER __________________ 001 _ _ 32 00 CH __...

Page 43: ...eports System Balance DEPARTMENT 1 DEPARTMENT 2 DEPARTMENT 3 DEPARTMENT 4 DEPARTMENT 5 DEPARTMENT 6 DEPARTMENT 7 DEPARTMENT 8 MINUS TOTAL TOTAL TAX TOTAL NET SALES NET SALES MINUS SALES TOTAL RETURN TOTAL VOID TOTAL GROSS SALES NET SALES PREVIOUS GRAND TOTAL ENDING GRAND TOTAL Media Balance NET SALES CHECK CHARGE RECEIVED ON ACCOUNT PAID OUT PAYMENTS OUT CASH IN DRAWER ...

Page 44: ..._ 1 00 ______________ SALES TOTAL DOLLARS _ 02 _ _ 002 _ _ 4 00 _ _ 5 00 ST _________ ALL PLU SALES TOTAL _ _ _ 13 19 026 _ ___________________________ Clerk Report Clerk Reports can be taken in either the X or Z position Remember if the PLU Report is taken in the Z position the totals will be reset to zero after the report is completed 1 Move the Control Switch to the X or Z position as desired 2...

Page 45: ...is means a manager s security code was programmed Press the C key to clear the error Then enter the manager s security code press the amt tend TOTAL key and continue with the operation 5 If the register still does not function use the Full System Clear Procedure CAUTION The Full System Clear Procedure erases all transaction data AND all programming from the memory A Turn the control slide switch t...

Page 46: ...untries To Set the Tax System of the cash register prg 3 Tax System Number RA 1 digit 1 Enter the Program Mode Move the Control Switch to the prg position 2 Type 3 then type the setting number for the tax system desired 0 USA Tax 1 Canadian Tax 2 VAT Tax 3 Press the RA key For USA tax programming please see Page 21 For VAT tax programming please see Page 43 For Canadian tax see Page 44 Tax Status ...

Page 47: ...eipt Up to 4 VAT tax rates can be programmed To choose the VAT Tax System please complete the following a Enter the Program Mode Move the Control Switch to the prg position Step 1 Type 3 type 2 then press the RA key to set the register for VAT Tax System Step 2 Program the VAT Tax Rate as follows TAX tax shift TAX RATE amt tend TOTAL 1 4 0 99 999 Example Program a VAT Tax 1 rate as 15 1 If needed ...

Page 48: ...sed in certain areas where tax is exempted below a certain amount for example any amount below 4 00 is exempt from PST tax If there is no non taxable limit simply skip this step in brackets in the procedure above CANADIAN TAX METHOD 1 GST Tax 7 PST Tax 8 GST PST Tax Both 7 and 8 calculated on the net amount 1 Program Tax 1 as 7 1 tax shift 7000 amt tend TOTAL 2 Program Tax 2 as 8 2 tax shift 8000 ...

Page 49: ... RA key 1 Program Tax 1 as 7 1 tax shift 7000 amt tend TOTAL 2 Program Tax 2 as 8 2 tax shift 8000 amt tend TOTAL 3 Program Tax 3 as 8 3 tax shift 8000 amt tend TOTAL 4 Link Tax 1 7 GST to the desired Department key 001 check 0 DEPARTMENT KEY 5 Link Tax 3 8 PST to the desired Department key 003 check 0 DEPARTMENT KEY 6 Link both Tax 1 GST and Tax 2 PST to the desired Department key 005 check 0 DEP...

Page 50: ...Tray Slot Divider Plastic Separator 11301730 Duplicate Cash Drawer Journal Lock Key Set Key 515 set of 2 keys 47300511 Replacement Journal Paper Roll Spindle TBD Ink Rolls 2 per package model IR40 013109 Single Ply Bond Paper 3 roll package 2 1 4 wide 57mm 013129 Owner s Manual Shipping Handling is not required when ordering this item only 435DXIM0306A CALL toll free 1 888 261 4555 Or Visit our we...

Page 51: ... not limited to fire or other casualty accident neglect abuse abnormal use misuse or battery leakage damages THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Royal shall NOT be liable for CONSEQU...

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