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Troubleshooting: Problem

Burner will not match light

Sudden drop in gas flow or low 

flame

Flames blow out

Persistent grease fire

Flashback…

(fire in burner tube(s)

Flare-up

Unable to fill LP tank

One burner does not light from 

other burner(s)

See ”gas issues;” on previous page.

2. Improper method of match-lighting

1. Grease buildup.

2. Excessive fat in meat.

3. Excessive cooking temperature

High or gusting winds. Low on LP gas.

Excess flow valve tripped.

Grease trapped by food buildup around 

burner system.

Burner and burner tubes are blocked

1. Grease buildup.

2. Excessive fat in meat.

3. Excessive cooking temperature

Some dealers have older fill nozzles with 

worn threads.

Grease buildup or food particles in end of 

carryover tube

Turn knobs to OFF. Turn gas off at LP tank. 

Leave lid in position and let fire burn out. 

After grill cools, remove and clean all parts

Turn knobs to OFF. clean burner

and/or burner tubes. See burner cleaning 

section of use and care manual

1. Clean burners and inside of grill/ 

    firebox

2. Trim fat from meat before grilling.

3. Adjust (lower) temperature

Turn worn nozzles don’t have enough 

“bite” to engage the valve. Try a second 

LP dealer.

Clean carry-over tube with wire brush

Turn front of grill to face wind or increase 

flame height.

Refill LP tank.

Refer to “sudden drop in gas flow” above.

1. See “Pilot Gas Control Ignition” section 

    of use and care.

1. Clean burners and inside of grill/ firebox

2. Trim fat from meat before grilling.

Possible cause

Prevention/ Solution

If your problem is not resolved from the information above, please Contact your local gas dealer.

a) Turn the burner on for 15 to 20 minutes. Ensure appliance is cold before continuing.
b) Grids should be cleaned periodically by soaking and washing in soapy water.
c) The interior surfaces of the grill housing cover should also be washed with hot, soapy water. Use a wire brush, steel wool or 
    a scouring pad to remove stubborn spots.
d) Periodically check the burner to see that it is free from insects and spiders which may clog the gas system, deflecting gas 
    flow. Ensure to clean venturi pipes on burner very carefully, make sure that there are no obstructions. We recommend that 
    you use a pipe cleaner to clean the venturi pipe area.
e) Any modifications of this appliance may be dangerous and are not permitted.

Safety Reminders

Stand your gas grill on a safe level surface, away from inflammable items such as wooden fences or overhanging tree 
branches.Never use your gas grill indoors!
Once lit do not move your gas grill or leave it unattended.
Keep children and pets at a safe distance from the gas grill.
Keep a fire extinguisher handy.
The gas grill will become hot when in use, so handle lids etc. with the help of gloves.
Ensure that the appliance has completely cooled down before storing.

Notes

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Summary of Contents for ZH3002-S

Page 1: ...www royalgourmetcorp com hotline Model ZH3002 S service royalgourmetusa com ...

Page 2: ... 18 19 20 21 22 25 Preparation 6 7 13 14 15 16 17 Trouble Shooting Guide Warranty and Customer Service Grilling Recipes 23 24 LP Gas and Cylinder Information Cylinder Specifications LP Cylinder Leak Test ...

Page 3: ...or hot hotline at serious ...

Page 4: ...36 36 AT ALL TIMES ...

Page 5: ...5 3 7 1 8 9 4 6 15 29 17 24 31 32 2 10 21 18 14 16 19 27 26 30 28 22 23 33 11 20 25 12 13 ...

Page 6: ...7 8 9 10 11 12 13 22 2 1 1 1 1 1 1 2 2 1 1 1 1 A B C D E F G H I M5x50 22pcs 28pcs M5x10 M4x8 2pcs 3pcs 2pcs M5 1pc 8pcs 3pcs 15 2 14 16 2 17 2 24 28 29 2 4 1 2 1 1 2 1 1 2 1 31 4 30 32 2 33 1 2 25 27 1 3 2pcs M6x12 M6x34 Split pin ...

Page 7: ......

Page 8: ...2 1 3 4 A 5 6 A 8 7 E D split pins ...

Page 9: ...B 9 B 10 11 B G H 12 H 13 C 14 13 12 14 11 ...

Page 10: ...A 16 15 F A 18 17 20 H 19 16 15 18 17 19 20 note ...

Page 11: ...13 14 15 16 21 21 B A 22 23 B B 23 24 22 24 23 10 ...

Page 12: ...17 18 19 20 A B B 26 25 B 27 28 D 25 26 28 27 split pin 11 ...

Page 13: ...21 22 23 24 29 30 31 29 30 31 12 ...

Page 14: ...25 26 27 28 32 33 I 32 33 13 ...

Page 15: ...en given an odor similar to rotten cabbage for your safety Never leave the grill unattended or move the grill when in use It will provide you with many years of enjoyment but a minimal amount of maintenance needed when the burners go out in cooking when air vent reconstructive Do not obstruct the flow of air for combustion and ventilation 14 ...

Page 16: ...15 ...

Page 17: ...metrics cleaning products Production of bubbles indicates a gas leak 16 ...

Page 18: ...er at all times regulator regulator 17 ...

Page 19: ...18 ...

Page 20: ...19 grill ...

Page 21: ...20 ...

Page 22: ...ace ignitor wire 6 Replace ignitor 7 Inspect wire insulation and proper connection Replace wires if insulation is broken 1 See instructions on control panel and section in the Use and Care 2 Make sure valve are positioned inside of burner tubes 3 Ensure burner tubes are not obstructed with spider webs or other matted see cleaning section of use and care 4 Make sure LP tank is not empty If LP tank ...

Page 23: ...n gas flow above 1 See Pilot Gas Control Ignition section of use and care 1 Clean burners and inside of grill firebox 2 Trim fat from meat before grilling Possible cause Prevention Solution If your problem is not resolved from the information above please Contact your local gas dealer a Turn the burner on for 15 to 20 minutes Ensure appliance is cold before continuing b Grids should be cleaned per...

Page 24: ...23 Direct Heat GRILLING RECIPES ...

Page 25: ...meat open or closed corn on the cob or pineapple Meat could consist of shrimp sausage pork beef etc grate in high hot position for 1 minute on each side Kabob Marinade 1 cup soy sauce cup brown sugar cup vinegar cup pineapple juice 2 tsp salt tsp garlic powder Mix all ingredients in a saucepan and bring to boil Allow marinade to cool before marinating your meat in it Marinate beef in mixture a min...

Page 26: ...service royalgourmetusa com Corp prior to obtain 25 ZH3002 S ...

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