Troubleshooting
Burner will
not light
using igniter
Burner will
not light
with match
LP gas tank valve is closed
LP gas tank is low or empty
LP gas leak
Battery needs to be changed
Electrode and burners are wet
Electrode cracked or broken —
sparks at crack
Wire loose or disconnected
Wire is shorting (sparking)
between igniter and electrode
Bad igniter
LP gas tank is low or empty
LP gas leak
Coupling nut and regulator not
fully connected
Disengagement of burner to valve
Spider webs or insect nest in
burner/venturi tube
Burner ports clogged or blocked
Make sure regulator is securely attached to the
LP gas tank per “Installing LP Gas Tank,” then
turn LP gas tank valve to “OPEN”
1. Turn LP gas tank valve to “CLOSED”
2. Wait 5 minutes for gas to clear
3. Follow “Checking for Leaks” section
Replace the “AA” battery (follow assembly step
for inserting battery)
Wipe dry with cloth
Replacement part(s) may be needed —
contact Customer Care at 1-877-483-6759
Replacement part(s) may be needed —
contact Customer Care at 1-877-483-6759
Replacement part(s) may be needed —
contact Customer Care at 1-877-483-6759
Replacement part(s) may be needed —
contact Customer Care at 1-877-483-6759
Check if LP gas tank is empty
tank
b. If LP gas tank is not empty, refer to “Sudden
below)
1. Turn LP gas tank valve to “CLOSED”
2. Wait 5 minutes for gas to clear
3. Follow “Checking for Leaks” section
Turn the coupling nut about one-half to
three-quarters additional turn until solid stop.
Tighten by hand only — do NOT use tools
1. Clear burner/venturi tube
2. Check for bent or kinked hose
Re-engage burner and valve
Clean burner/venturi tube
Clean burner ports
TM21RD32FPT1
