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What to do in case of a problem? Please contact your 

customer service and prepare the following information:

• 

Invoice number and serial number (the latter is to be 

found on the technical plate on the device).

• 

If relevant, take a picture of the damaged, broken or 

defective part.

• 

It  will  be  easier  for  your  customer  service  clerk  to 

determine the source of the problem if you give

a detailed and precise description of the matter. The 

more detailed your information, the better customer 

service will be able to solve your problem rapidly and 

efficiently!

CAUTION: Never open the device without the authorization 

of your customer service. This can lead to a loss of warranty!

EN

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NOTES

Rev. 04.03.2021

Rev. 04.03.2021

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