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®
Company. All rights reserved. R-TEC Automation
®
is a registered trademark of the Rowley
®
Company, LLC.
11
TROUBLESHOOTING
Any Questions?
Contact our R-TEC Automation
®
in-house experts at 866.985.3423. Email us at
Problem
Cause
Remedy
Motor is not responding
Remote battery is discharged
Replace battery.
Battery is inserted incorrectly
Check battery polarity.
Radio interference / Shielding
Ensure remote is positioned away from metal objects and
that antenna on motor or receiver is kept straight and away
from metal.
Receiver distance is too far
from remote
Move remote to a closer position or consider a repeater for
improved performance.
Power failure
Check power supply to motor is connected and active.
Incorrect wiring
Check wiring is connected correctly (refer to motor
installation instructions).
Cannot set limits on a single
motor (multiple motors
respond)
Using “Group” channels to
adjust motor limits
Red LED is solid
Always reserve an individual channel
for programming functions.
SYSTEM BEST PRACTICE - Provide an extra 5 channel
remote in your multi motor projects, that provides individual
control for each motor for programming purposes.
