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®
Company. All rights reserved. R-TEC Automation
®
is a registered trademark of the Rowley
®
Company, LLC.
15
Any Questions?
Contact our R-TEC Automation
®
in-house experts at 866.985.3423. Email us at
Please use the
when ordering a Custom Solution.
TROUBLESHOOTING
Problem
Cause
Remedy
Motor is not responding
Battery Pack or Tube is depleted
Recharge Battery Pack with compatible AC adapter and
check connection and positioning of PV panel. Replace 8
AA Li-ion Batteries in Battery Tube.
Insufficient charging from Solar
(PV) Panel
Check connection and orientation of PV panel.
AC Power Supply not plugged in
Check motor to power cable connection and AC plug.
Transmitter battery is discharged
Replace battery.
Battery is inserted incorrectly
into transmitter
Check battery polarity.
Radio interference / Shielding
Ensure transmitter is positioned away from metal objects
and that antenna on motor or receiver is kept straight and
away from metal.
Receiver distance is too far
from transmitter
Move transmitter to a closer position.
Power failure
Check power supply to motor is connected and active.
Incorrect wiring
Check wiring is connected correctly (refer to motor
installation instructions).
Motor beeps 10 times when
in use
Battery voltage is low / PV (solar)
panel issue
Recharge with AC adapter or check connection and
positioning of PV panel.
Cannot program a single
Motor (multiple motors
respond)
Multiple motors are paired to
the same channel
Always reserve an individual channel
for programming functions.
SYSTEM BEST PRACTICE - Provide an extra 15 channel
remote in your multi motor projects, that provides individual
control for each motor for programming purposes.
Place all other motors into sleep mode (see
page 14
).
