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: www.rowenta.com
This product is repairable by ROWENTA during and after the guarantee period.
The Guarantee
This product is guaranteed by ROWENTA against any manufacturing defect in materials or workmanship during
the guarantee period within those countries as stated in the country list on the last page of the user manual, starting
from the initial date of purchase.
The international manufacturer's guarantee by ROWENTA is an extra benefit which does not affect consumer's
Statutory Rights.
The international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that
it conforms to its original specifications, through the repair or replacement of any defective part and the necessary
labour. At ROWENTA’s choice, a replacement product may be provided instead of repairing a defective product.
ROWENTA’s sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions
The international ROWENTA guarantee only applies within the guarantee period and for those countries listed in
the Country List attached and is valid only on presentation of a proof of purchase. The product can be taken directly
in person to an authorized service centre or must be adequately packaged and returned, by recorded delivery
(or equivalent method of postage), to a ROWENTA authorised service center. Full address details for each country’s
authorized service center are listed on ROWENTA website (www.rowenta.com) or by calling the appropriate telephone
number as set out in the Country List to request the appropriate postal address.
ROWENTA shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase.
This guarantee will not cover any damage which could occur as a result of misuse, negligence, failure to follow ROWENTA
instructions, use on current or voltage other than as stamped on the product, or a modification or unauthorised repair
of the product. It also does not cover normal wear and tear, maintenance or replacement of consumable parts, or
the following:
• using the wrong type of water or consumable;
• scaling (any de-scaling must be carried out according to the instructions for use);
• ingress of water, dust or insects into the product;
• mechanical damages, overloading
• damages or bad results due to wrong voltage or frequency
• accidents including fire, flood, thunderbolt etc
• professional or commercial use
• damage to any glass or porcelain ware in the product
• replacement of consumables
This guarantee does not apply to any product that has been tampered with, or to damages incurred through improper
use and care, faulty packaging by the owner or mishandling by any carrier.
The international ROWENTA guarantee applies only for products used in any of the listed countries where the specific
product is sold.
Consumer Statutory Rights
This international ROWENTA guarantee does not affect the statutory rights a consumer may have or those rights
that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product.
This guarantee gives a consumer specific legal rights, and the consumer may also have other legal rights which vary
from State to State or Country to Country. The consumer may assert any such rights at his sole discretion.
Additional information
Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on
the ROWENTA internet site.
ROWENTA-REDKEN-PROFESSIONAL INTERNATIONAL LIMITED GUARANTEE
EN
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