8
EN
Issues
Possible causes
Solutions
The unit does not
come on and the iron
temperature control
light is not illuminated
The appliance does not have power.
Check that your appliance is correctly plugged
in. While plugged in, it automatically turns on.
Water runs through the
holes in the soleplate.
You are using the steam trigger
before the iron is hot enough.
Water has condensed in the hose
because you are using steam for the
first time or you have not used it for
some time.
Wait for the iron temperature control light to
go out before activating the steam control
trigger.
Pull the steam trigger while holding the iron
away from your ironing board until the iron
produces steam.
White streaks come
through the holes in
the soleplate.
The boiler has a build-up of scale
because it has not been rinsed out
regularly.
Rinse the scale collector when the «Calc-Away
System» light flashes If your water is very
hard, increase the frequency.
You have already
rinsed the scale
collector and the
orange «Calc-away
system» light is still on.
The Pro Precision steam station
needs to be restarted after the Calc-
away light is actived.
Press the “R estart” button to turn off the
indicator light.
Brown streaks come
through the holes in
the soleplate and stain
the fabric.
You are using chemical descaling
agents or additives in the water for
ironing.
Your fabric is not rinsed sufficiently
after washing or you have ironed a
new garment before washing it.
Never add this type of product in the water
tank or in the boiler (see our recommendations
regarding water to be used).
Ensure fabric is rinsed thoroughly after
washing to remove any soap deposits or
chemicals on new garments.
The soleplate is dirty
or brown and may
stain the linen.
There is a build up of burnt fiber
from ironing at too high a
temperature
See prior recommendations in setting
temperature controls (Table 1).
There is no steam.
The water tank is empty (red light
on).
Fill the water tank and press the “Restart”
button on the control panel.
Little steam is visible.
The soleplate temperature is set to
the maximum. The appliance is
working but steam is very hot and
dry. As a consequence, it is less
visible.
Reduce iron temperature.
Water streaks appear
on the fabric.
Your ironing board is saturated with
water because it is not suitable for
use with a steam station.
Check that your ironing board is suitable.
A mesh top ironing board rather than a
perforated top ironing board must be used to
allow any excess steam to escape and to avoid
steam venting sideways.
The red «water tank
empty» light is on.
The Pro Precision steam station need
to be restarted after the water tank
runs empty.
Press the “Restart” button on the control
panel.
Steam escapes from
around the scale
collector cover.
The scale collector valve is not
tighter.
The seal of the scale collector is
damaged.
The product is faulty
Remove the scale collector. Tighten the scale
collector.
Contact Rowenta Consumer Services*.
Stop using the product and contact Rowenta
Consumer Services*.
TROUBLESHOOTING
* USA :
If this troubleshooting does not resolve the issue, before consulting the retailer or returning the
product, please telephone Rowenta Consumer Services at 1-800-769-3682. Further hints ans tips are
obtainable from our homepage www.rowentausa.com
Canada :
If you are unable to trace the cause of the fault, contact an official Rowenta Customer Service
Center. The addresses are shown in the enclosed service center address list. Further hints and tips are
obtainable from our homepage: www.rowenta.ca
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