11
IRON TROUBLESHOOTING
Problem
Possible cause
Solution
Iron is leaking.
DISTILLED WATER
DO NOT use 100% pure distilled
water, use tap water. In very hard
water areas mix half tap water with
half distilled to reduce hardness; or
use inexpensive bottled spring water.
SOFTENED WATER
Most softened water is alright, but
if you experience leaks or spitting,
change to untreated tap water or
inexpensive bottled spring water.
DO NOT use 100% distilled water.
Auto-off activated?
Move iron or gently shake.
(depending on
model)
Overuse of burst of
Allow more time between each
steam.
burst.
Iron won’t heat.
Is iron plugged in?
Check plug is in socket.
Thermostat set too
Turn thermostat higher.
low?
Auto-off activated?
Move iron or gently shake.
(depending on
model)
Ready light goes This is normal.
The light goes on and off showing
on and off.
the thermostat is switching the heat
on and off to maintain the correct
temperature.
I Iron does not
Iron is not hot
If the iron is not hot enough the
steam.
enough.
anti-drip system will activate and
stop the iron's steam production.
Set thermostat to the
●●●
position.
Always allow iron sufficient time to
heat up (indicator light goes out)
before activating the variable steam
control.
Is variable steam
If iron is fitted with a variable steam
control correctly set?
control, turn it to a higher setting.
Steam valve is
Move variable steam controm from
clogged.
min to max several times to clear
blockage.
STORE IRON ON HEEL (VERTICALLY) WITH STEAM CONTROL
AT MIN.
For more information refer to the full use instructions.
If after using the trouble shooting guide you are still experiencing
problems, do not return the iron to the store, but contact Rowenta
Consumer Service who will be pleased to assist you.
In line with a policy of continuous product improvement Rowenta
reserves the right to change product specifications without prior
notice.
