Technical support
What should I do if my appliance is not working?
After following the instructions in the user manual for starting the appliance, make sure that your
electrical socket is working by plugging another appliance. If it still does not work, do not try to
dismantle or repair the appliance yourself, instead, take it to an approved repair centre
What should I do if the power cord of my appliance is damaged?
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
What should I do if my appliance is not working?
After following the instructions in the user manual for starting the appliance, make sure that your
electrical socket is working by plugging another appliance. If it still does not work, do not try to
dismantle or repair the appliance yourself, instead, take it to an approved repair centre
What should I do if the power cord of my appliance is damaged?
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Various topics
What is automatic oscillation for (depending on model)?
When this feature is on, the fan oscillates from left to right and then from right to left automatically,
distributing the air throughout the room. If the user requires a concentrated flow of air in one spot only,
the feature has to be switched off.
What is the anti-mosquito system (depending on model)?
This system takes advantage of the air movement of the fan to distribute insecticide against mosquitoes at
the same time.
