• The suction head is dirty: remove the power-brush and clean it.
• The foam motor protection filter is full: clean it.
The power-brush is not working properly or makes a noise.
• The rotating brush or hose are obstructed: stop the vacuum and clean the parts.
• The brush is worn: contact an Approved Service Centre to change the brush.
• The belt is worn: contact an Approved Service Centre to change the belt.
When charging the vacuum cleaner, the light(s) flash very quickly.
The correct charger is not being used or the charger is faulty.
Talk to an Approved Service Centre to change the charger.
What should I do if my appliance is not working?
After following the instructions in the user manual for starting the appliance, make sure that your
electrical socket is working by plugging another appliance. If it still does not work, do not try to
dismantle or repair the appliance yourself and take it to an approved repair centre.
What should I do if the power cord of my appliance is damaged?
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Why is my vacuum cleaner's performance going down?
Check the filter, if it is in bad condition, change it.
Empty the dust container.
Check the brush condition and refurbish or change it if necessary.
Why is the autonomy of my vacuum cleaner decreasing?
Check that the battery is fully charged after a complete charging cycle.
If the battery is faulty, please replace it.
