18
Trouble Shooting
Product Specification
No
Symptoms
Possible Causes
Possible Solutions
1
Tapping or humming
sound is heard
This sound is normal and
comes from the air pump
motor or other mechanical
parts rubbing against the
cloth cover
No need to take any
measures
2
Massage Chair does not
start
The power cord is not
secured into the socket
Insert the power plug
properly into the power
socket
Power switch is off
Turn on the switch
The fuse is blown
Replace only with a fuse
of same type and rating
3
No music comes from the
speaker
The volume is set to the
lowest or muted
Adjust the speaker
volume from the mobile
devices
Bluetooth is off
Switch on Bluetooth
Bluetooth didn’t connect
with music device Bluetooth
connected with other device
Reconnect Bluetooth
4
Backrest or footrest
cannot raise or recline
Excessive load has been
pressed on the backrest or
leg-rest
Reduce the load and try
again
If problems persist, please contact your dealer for further troubleshooting.
Important: Do not attempt to repair this product yourself. The dealer/importer shall not be liable
for any injury or damage caused by any servicing carried out without their authorisation. Please
note that any unauthorised repairs will void any warranty.
Name: Rotai Ultimate (Dual-Core) Massage Chair (UK Specification)
Model: RT8900
Rated Voltage: 220-240V
~
Rated Frequency: 50/60Hz
Rated Power: 180W
Safety Design: Class 1
