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SRG-4400 User Manual (Iss. 06)

Troubleshooting • 6–1

Troubleshooting

In This Chapter

Generally speaking, the SRG-4400 is reliable under normal steady-state operating conditions. If
you are having problems, select the symptom from the list in this chapter that closely relates to
your particular problem, and perform the checks / actions listed.

The following topics are discussed:

• Troubleshooting Checklist
• Equipment Checklist
• Contacting Ross Video Technical Support

Notice

— Observe all cautions and warnings listed in the section “

Important Regulatory

and Safety Notices to Service Personnel

” at the front of this manual.

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Summary of Contents for SRG-4400

Page 1: ...SRG 4400 Master Reference and Test Signal Generator User Manual...

Page 2: ...eople that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics...

Page 3: ...tted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of Ross Video While every precaution has been taken in the preparation of this docu...

Page 4: ...gainst unsafe practices Notice The symbol with the word Notice within the equipment manual indicates a potentially hazardous situation which if not avoided may result in major or minor equipment damag...

Page 5: ...is in compliance with the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 2009 and found to comply with the lim...

Page 6: ...hese systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendly and health conscious manner The crossed out wheelie bin symbol invites you to us...

Page 7: ...1K0 Ogdensburg New York Canada USA 13669 0880 General Business Office 1 613 652 4886 Fax 1 613 652 4425 Technical Support 1 613 652 4886 After Hours Emergency 1 613 349 0006 E mail Technical Support t...

Page 8: ......

Page 9: ...stalling the Breakout PCB 2 6 Before You Begin 2 6 Installing the Breakout PCB on the Rack Tray 2 7 Installing the Breakout PCB into the Rack Frame 2 7 Connecting the Breakout PCB to the SRG 4400 2 8...

Page 10: ...s 5 24 Additional Information for the Summer Winter DST 5 30 Additional Information for the Leap Second Event UTC 5 32 Genlock Menus 5 34 Menu Descriptions 5 35 System Setup Menus 5 39 Temperature Rep...

Page 11: ...7 13 General Purpose Interface GPI 7 13 RS 232 Interface 7 13 Ethernet Interface 7 14 AC Power Source 7 15 Physical Specifications 7 16 Clearance 7 16 Mechanical Characteristics 7 16 Environment Chara...

Page 12: ...4400 to the GPS Antenna 14 6 Connection without a Line Amplifier 14 6 Connection with a Line Amplifier 14 7 Operation 14 8 Locking the SRG 4400 to GPS 14 8 Signal Requirements 14 9 Required Time Corre...

Page 13: ...Congratulations on choosing the SRG 4400 Master Reference and Test Signal Generator Thank you for joining the group of worldwide satisfied Ross Video customers Should you have a question pertaining t...

Page 14: ...PSU installed into the front of the unit and can be hot swapped should problems be encountered A companion automatic changeover unit the ACO 4400A is also available Features The SRG 4400 includes the...

Page 15: ...I 2 Pattern 44 1KHz Output 48KHz Output BNC Balanced Outputs BNC Balanced Outputs SDI 2 Black Embed SDI 2 Pattern Embed SDI 1 Black SDI 1 Black Embed SDI 1 Pattern SDI 1 Pattern Embed Balanced Outputs...

Page 16: ...nter Time Summer Time Winter Time Summer Time Winter Time Summer Time Winter Time Summer Time Winter Time 1 hour 1 hour SDI 2 TIMECODE SDI 2 Offset 1 hour 1 hour BLACK 1 TIMECODE Black 1 Offset 1 hour...

Page 17: ...ules Figure 1 6 Signal Processing Genlock Video Reference 12V Input 1Hz LTC Analog Audio AES DARS Pulses Word Clock 10MHz 10MHz In GPS Composite Color Black Tri Sync 3G HD SD SDI SRG 4400 LCD Control...

Page 18: ...rections that account for the perturbations to the orbit caused by the earth s gravitational field and other forces Epoch is an instant of time or a date from which values of data are referenced Note...

Page 19: ...is Chapter This chapter provides instructions for installing the SRG 4400 The following topics are discussed Before You Begin Initial Product Inspection Operating Environment Requirements Rack Mount I...

Page 20: ...lowing cautionary note Unpacking Unpack each SRG 4400 you received from the shipping container and ensure that all items are included If any items are missing or damaged contact your sales representat...

Page 21: ...g carton 3 Check that the SRG 4400 has not been damaged in transit The exterior should not have any scratches or impact marks Prior to shipment the SRG 4400 is thoroughly inspected for mechanical defe...

Page 22: ...s on page 7 1 The SRG 4400 requires 50mm 2 of side clearance for counter top use Also ensure sufficient rear clearance e g 75mm 3 so that cables are not compromised The SRG 4400 does not currently hav...

Page 23: ...the position that suits the cabinet depth and will give approximately a 0 5 projection beyond the previously mounted bracket 2 Using four screws per bracket as shown in Figure 2 1 attach both bars 3 M...

Page 24: ...Throughout this manual please heed the following cautionary note Unpacking Unpack each SRG 4400 Install Kit you received from the shipping container and ensure that all items are included If any item...

Page 25: ...B on the Rack Tray 2 Affix the Breakout PCB using the provided four M310mm screws with lock washers 88 0095 Installing the Breakout PCB into the Rack Frame The Tray installs between the rear support b...

Page 26: ...ACO 4400A User Manual To connect the Breakout PCB to the SRG 4400 1 Connect one end of the Interface Cable to the connector on the Breakout PCB Figure 2 4 Connecting the Breakout PCB to the SRG 4400 R...

Page 27: ...Figure 2 5 Breakout PCB Top View of Connectors To wire a 3 pin connector 1 Insert a wire to the designated polarity slot on the connector of the rear panel Figure 2 6 Figure 2 6 Connector Wiring for...

Page 28: ...ement Check that your location provides the proper electrical power requirements as listed in Table 2 2 Connecting the Power Cable Connect the power cable to the instrument first and then connect it t...

Page 29: ...on each power supply Figure 2 9 Screw Locations on Each Power Supply 4 Remove a power supply by gently pulling it towards you and away from the chassis Figure 2 10 Removing the Power Supplies from th...

Page 30: ...All SRG 4400 are shipped with one of the following power cord options Power cords for use in the United Kingdom are BS1363 approved Power cords for use in North America are UL listed and CSA certifie...

Page 31: ...g procedures if you are operating the SRG 4400 for the first time to verify that the SRG 4400 shipped without damage or you suspect that the SRG 4400 is not working properly The following topics are d...

Page 32: ...V signal generator Multi format waveform picture monitors Serial digital video analyzer with embedded audio functionality Digital audio de embedder AES EBU digital audio analyzer Analog audio analyzer...

Page 33: ...though some steps are included which suggest cycling through menu options in order to check operation this is not mandatory a simple check for presence or absence of a signal will suffice Full details...

Page 34: ...ghted menu item for editing exit menu item editing or take you to the next menu level Note that there may be more menu lines available than can be displayed on the LCD screen or video outputs be sure...

Page 35: ...he section System Setup Menus on page 5 39 for more details The following procedures will systematically progress through all of the outputs available from the SRG 4400 The range of menu entries avail...

Page 36: ...e Composite signal changes accordingly 11 Return to the Top Level menu using the Back button Black 1 Analog Video Signal Outputs From the Top Level menu 1 Select Video 2 Select Video Channel 07 Black...

Page 37: ...s Each SDI Video output channel can be configured to produce SD SDI HD SDI or 3G SDI SD SDI Video outputs are always available HD and 3G SDI outputs are only available if the associated Option Keys ha...

Page 38: ...e Analyzer De Embedder does not report any data errors etc 6 Check that the Digital Audio signal is as configured in the menu and that selecting and editing entries in the menu by using the rotary pus...

Page 39: ...breakout connections AES Audio Channel 03 through 12 9 AES7 and AES8 Audio outputs will only appear on the rear panel multi way connector of the sub module if the relevant menu items have been suitab...

Page 40: ...e 1 VITC Black 1 VITC Tri Sync Black 2 VITC Tri Sync Black 3 VITC Tri Sync Black 4 VITC LTC 1 Timecode LTC 2 Timecode LTC 3 Timecode LTC 4 Timecode SPG Time UTC DateTime GPS DateTime UTC NTP DateTime...

Page 41: ...8 Check that Ref Status confirms the instrument has detected an external reference by indicating the format of the signal you have connected to the REF LOOP input 9 Select Lock Mode 10 Select Genlock...

Page 42: ...nd Pulse 3 to select pulse types at the relevant rear panel BNCs of the multifunction sub module 18 Select 10MHz Mode to select the source of a 10MHz reference 19 Return to the Top Level menu using th...

Page 43: ...screen lists the system calibration values for the SRG 4400 Changes to this menu are extremely unlikely to occur and so no formal description will be outlined here For the purposes of this functional...

Page 44: ...nitial installation of your SRG 4400 namely Mains Power Time Date DST etc Video and Audio outputs References Genlock 10MHz GPS NTP etc Network Connection to ACO 4400A Changeover unit The user should r...

Page 45: ...6 Operating Basics 4 1 Operating Basics In This Chapter This chapter outlines the basics of operating the SRG 4400 The following topics are discussed Front Panel Overview Rear Panel Overview Operating...

Page 46: ...to navigate up or down items in a menu or to cycle through a range of values relating to a menu item the push function is used to confirm a menu item selection for editing to exit menu item editing or...

Page 47: ...y assemblies installed and secured into the front of the SRG 4400 either side of the LCD display These supplies can be removed or inserted while mains power is still present Should it become necessary...

Page 48: ...he two Power Connectors For full power security these should be on separate independent and secure power grids However you still gain the security of power supply failure redundancy if you use the sam...

Page 49: ...nnectivity NTP services software upgrades etc 9 GPI RS232 This port is not implemented 10 BALANCED AUDIO AES LTC Outputs This 30 pin multi way connector provides outputs of Analog Balanced Audio AES A...

Page 50: ...vity for software updates and logo uploads For More Information on the configuration parameters within entire menu system refer to the chapter Menu System on page 5 1 Rebooting the NTP or GPS Sub syst...

Page 51: ...on the situation an upgrade may consist of one of the following scenarios Full upgrade Requires the Pattern FPGA file and Software files Pattern File upgrade Requires the Pattern files only Software u...

Page 52: ...ered correctly in step 2 c Power off the SRG 4400 d Repeat step 1 to step 3 5 If the SRG 4400 still cannot be found contact Ross Video for further assistance 6 There are 3 files that consist of a full...

Page 53: ...n uploaded successfully power cycle the SRG 4400 10 Verify the software version of the SRG 4400 in DashBoard as follows a Launch the DashBoard client software on your PC b Locate the SRG 4400 in the B...

Page 54: ...4 10 Operating Basics SRG 4400 User Manual Iss 06...

Page 55: ...options of the instrument The following topics are discussed Menu Screens and Maps Audio Menus Video Menus Timecode Menus Additional Information for the Summer Winter DST Additional Information for th...

Page 56: ...information is Device Name GPS NTP Status Current Date Current Time SRG 4400 IP Address when connected Lock Status Software version number Logo Screen In this display of logo the additional informati...

Page 57: ...PGTime 00 Format Fixed by Video 59 94 Hz Unlock Mode Ref Status Unlock Status Internal Lock SDI Black 1 Locked Internal Lock 1080 PsF 23 98Hz Lock Status Internal Lock Network Configuration System Rep...

Page 58: ...video channel screens and 20 time screens Figure 5 2 SRG 4400 Menu Map Diagrammatic Time Screen Audio Menu Video Menu Timecode Menu Genlock Menu System Setup Menu IP Address Subnet Mask MAC Address Da...

Page 59: ...e circumstances channels are grouped in pairs or larger formations When this occurs associated menu selections are unavailable and menu information is substituted Glits groups channels in pairs Blits...

Page 60: ...m the complete list are shown below SDI1 Pattern Left Audio 01 SDI1 Pattern Right Audio 02 SDI1 Black Left Audio 05 SDI1 Black Right Audio 06 Audio AES6 Left Audio 11 Audio AES6 Right Audio 12 Audio A...

Page 61: ...dBFS menu detailed below Interrupt The options in the field are Off 1 sec 3 sec Glits and Blits Glits can only be selected on odd left channels Glits also uses the associated even right channel in th...

Page 62: ...Menu System SRG 4400 User Manual Iss 06 dBFS The options in the field are Silence 24dB to 18dB in 2dB steps Audio Type The options in the field are Audio Silence Sequence The options in the field are...

Page 63: ...0u 000 0 0000000 00 00u 000 0 0000000 00 000000 V 0000 H 0000 Fr 0 V 0000 H 0000 Sc 0000 Fr 0 V 0000 H 0000 Sc 0000 Fr 0 V 0000 H 0000 Sc 0000 V 0000 H 0000 Pattern Number nnn nnn Description ID Memor...

Page 64: ...Black 3 output Tri Black 4 for Tri Black 4 output Pattern Embedder Off Black Embedder Off Pattern ToneSil Tone Black ToneSil Tone Pattern VITCa Off Black VITCa Off Pattern EDHb On Black EDHb On VITC O...

Page 65: ...putting NTSC M Color Black because it always mirrors the Composite 1 output format Each of the three Tri Black outputs can be simultaneously outputting formats differing again from those on the patter...

Page 66: ...he timing offset is editable and is represented as a large number This large number will vary depending on the selected format In the bottom line the timing offset is decoded into picture offsets expr...

Page 67: ...to your SRG 4400 over the Ethernet interface You will need to find some maintenance time to do this as a power cycle may be required ID Memory Character Description This menu triplet allows the user t...

Page 68: ...to a value less than the number of vertical lines in the currently selected video format The options in the field nnnn are from 0000 up to a value less than the number of horizontal pixels in the curr...

Page 69: ...Text box width is handled automatically so as to include all of the characters of the longest ID line to be displayed up to the maximum allowed for the selected format When adjusting this value other...

Page 70: ...s the average picture level APL of the pattern This can be used to help diagnose errors in downstream video equipment For the Composite 1 output the menu line appears as Bounce On The options in the f...

Page 71: ...d Animated circles are useful as a lip sync test as the circle and audio are synchronized together Animated circles are also useful for indicating the video is live Circle Size This menu item allows t...

Page 72: ...are operating on For the Composite 1 video output the menu line appears as OSD On The options in the field are Off The OSD does not appear on the selected video output On The OSD does appear on the se...

Page 73: ...TC and VITC Pattern EDH Black EDH These menu items allow the user to control whether EDH Error Detection and Handling data is included on the SD SDI Pattern and SD SDI Black video output signals The o...

Page 74: ...ppear on the selected video output On F1L7 F1L10 appears on the selected video output No S318M This menu line appears on the Composite menu NTSC version to indicate that the S318M ident signal is not...

Page 75: ...t are important in the system These are Summer DST Event Winter DST Event Leap Second Event UTC Date Time is locked to one of Real Time Clock RTC GPS Date Time NTP Date Time or Analog Ref VITC SPG Tim...

Page 76: ...backed real time clock This runs independently of any other reference It can maintain reasonably accurate time over a few days while the unit is Table 5 6 Timecode Menus Parameter Video LTC SPG Time U...

Page 77: ...mples Figure 5 7 Time Menu Example All Video Timecodes Figure 5 8 Time Menu Example All LTC Timecodes Figure 5 9 Time Menu Example SPG Time Figure 5 10 Time Menu Example All UTC Date Time Hours Offset...

Page 78: ...ack 1 output Tri Sync Black2 Timecode For Tri Black2 output Tri Sync Black3 Timecode For Tri Black3 output Tri Sync Black4 Timecode For Tri Black4 output LTC 1 Timecode For LTC1 output LTC 2 Timecode...

Page 79: ...Running Time relates to a Video Output or an LTC Timecode channel the separators between the sub fields change depending on the format selection Offset SPGTime 00 00 00 00 This menu item allows the us...

Page 80: ...G is not synchronized to an external time source such as GPS or NTP i e when neither option is enabled in the Option Enable menu The field 00 00 00 00 is used to add subtract time in the UTC DateTime...

Page 81: ...Leap Second menu options detailed below Daylight Saving The Daylight Saving mode should be selected only after setting the required Country Code The options in this field are Off No Daylight Saving s...

Page 82: ...Saving criteria and the SRG 4400 has support for these countries then the menu items in the following paragraph become available StateCode Description This menu pair allows the user to set the geogra...

Page 83: ...events by counting field or frame pulses If the SRG 4400 is set for a Genlock Mode other than NTP the current time and date are displayed as received from NTP The last line of the menu reports that t...

Page 84: ...aving time the dates can be entered manually in advance of each event and the automatic procedure will occur for that one event A more detailed description of implementing a manual update of these eve...

Page 85: ...irst Sunday in November Since 2007 all time changes take place at 02 00 local time European Union Last Sunday in March Last Sunday in October 01 00 UTC a The Energy Policy Act of 2005 Rule Table 5 8 C...

Page 86: ...tart of the following UTC day at 00 00 00 00 UTC by one second effectively delaying the UTC clock Announcement of Leap Seconds The International Earth Rotation and Reference Systems Service IERS annou...

Page 87: ...hich to action the Leap Second for instance at 02 00 00 UTC the following morning Only the date and hour at which the Leap Second occurs is programmable These dates are input as UTC so you may have to...

Page 88: ...ted only When locking to GPS the lock mode can be selected from the following options Time lock Time and Frequency lock Time and Frequency and Phase lock Genlocking to an External Video Reference The...

Page 89: ...ck Locks to the internal 10MHz oscillator Genlock Lock to an external CVBS video signal MHz Lock Lock to an external frequency reference signal GPS T F Phase Lock GPS T Freq Lock Lock to a GPS signal...

Page 90: ...l Genlock video reference Locked to 10MHz displays when the SRG 4400 has locked to the external 10MHz frequency reference Additional options will appear in the field mirroring a subset of the field op...

Page 91: ...and the option is not enabled NTP is Off displayed when NTP Option has been enabled but is set to be neither a Client nor a Server Acquiring NTP displayed when the SRG 4400 is actively searching for a...

Page 92: ...ing for a valid VITC signal VITC found appears briefly when the SRG 4400 has found a valid VITC signal Locking to VITC appears while the SRG 4400 is actively genlocking to the VITC signal tLocked to V...

Page 93: ...The Temperature Report provides information on the temperature sensors within the SRG 4400 A typical example might look like 3v3 Regulator 42 45 41 Depending on the exact configuration and options in...

Page 94: ...mation is useful if you are experiencing reliability problems in an extreme environment Event Report The Event Report appears below example form Figure 5 19 Event Report Menu Example The Event Report...

Page 95: ...ntPSULCDCancelAuto 15 EventNewMinTempAlarm0 42 EventPSULCDRepeatManual 16 EventNewMinTempAlarm1 43 EventPSULCDRepeatAuto 17 EventNewMinTempAlarm2 44 EventNewMaxTemp0 18 EventNewMinTempAlarm3 45 EventN...

Page 96: ...via the Ethernet interface using the procedure outlined in the section Software Upgrades on page 4 7 XilFile The Xilinx File menu line is in the form XilFile_0x30000000_v00_21x ata The sub field 0x30...

Page 97: ...rt will only be possible if the GPS option has been installed and enabled The information that appears in this report consists of a list of detected satellite vehicles SV and their signal to noise rat...

Page 98: ...Manual Iss 06 The third sub field indicates the signal to noise ratio of the received signal from the satellite vehicle and has the following value range 01 through 58 for the American GPS systems xx...

Page 99: ...or BACKUP The polarity of the ONAIR tally is also controlled by this selection LCD Brightness This menu row allows the user to select the best LCD display parameters for the ambient lighting condition...

Page 100: ...elected time is drop frame the digits are separated by e g 09 34 05 10 If the selected time is not drop frame the digits are separated by e g 09 34 05 10 AES1 8 Analog This menu item allows the user t...

Page 101: ...The options are External Internal and Automatic Programmable Balanced Outputs This menu row allows the user to select which balanced signal types appear on the rear panel when using the Breakout optio...

Page 102: ...value of the currently selected sub field SubNet Mask This menu line allows the user to enter the SubNet Mask address of the SRG 4400 The options in the sub fields are 000 through 255 where 000 is th...

Page 103: ...ysical network segment This menu item cannot be changed the MAC address is stored in a hardware device and is unique to each SRG 4400 and is also used to provide unique update keys when enabling optio...

Page 104: ...to control whether the SRG 4400 is configured to be an NTP Client or NTP Server or whether the NTP System is off Figure 5 24 NTP Menu Example Off The options in this menu line appear as The NTP System...

Page 105: ...the SRG 4400 is currently waiting for replies from the designated NTP Server Poll Status Acquiring NTP When replies from the designated NTP Server produce consistently accurate time stamps the sub fi...

Page 106: ...requests while GPS is disabled When set for Yes NTP time will be used to serve time requests for a limited time after which NTP time requests will be ignored Serve NTP if SPG failed This menu line det...

Page 107: ...eld mm are 01 through 09 There are a maximum of 9 characters in the password mm selects which character is active and hence editable in the menu In the selected DashBoard Password line as mm is change...

Page 108: ...he Dashboard Password is performed in Overtype mode i e it is not possible to Insert or Delete characters When you edit a pre programmed Dashboard Password start from character position 1 do not use s...

Page 109: ...cted sub field Poll is disabled This menu line displays if the SRG 4400 is set as the Primary unit in a Changeover pair It informs the user that the SRG 4400 is the Primary unit of a Changeover pair a...

Page 110: ...Completed Polls nnn Where the field nnn will increment in conjunction with the number of successful polls of the Primary unit Completed Polls nnn Where the field nnn is blank if the previous line reg...

Page 111: ...ption is always enabled is not changeable and will always contain character groups separated by These menu options are always set to No upon entry it requires a conscious action on the part of the use...

Page 112: ...acter groups change from to to indicate that a valid key has been entered 9 Exit properly from the menu system to permanently save your new settings Your enabled option s should now be operational Not...

Page 113: ...on a vector scope 2 On the vector scope ensure that the known reference is also looped through to the EXT REF input and that the EXT REF function is enabled 3 Adjust the Oven Frequency menu value so...

Page 114: ...ide co timed video outputs when they are set for a video timing offset of 0 Specialized equipment is required in order for these settings to be determined Therefore no specific adjustment details will...

Page 115: ...ary control to select the required value Be careful not to rotate the rotary control for any setting that does not need to be changed Be sure to exit from the menu to permanently save your settings No...

Page 116: ...5 62 Menu System SRG 4400 User Manual Iss 06...

Page 117: ...t the symptom from the list in this chapter that closely relates to your particular problem and perform the checks actions listed The following topics are discussed Troubleshooting Checklist Equipment...

Page 118: ...Power Check Mains lead integrity Check rear panel Mains fuse Check power supply fuse Intermittent Operation Bad power connection s Check Mains Power connections Corrupted output s Corrupted data 1 Rem...

Page 119: ...e card the frame and any associated peripheral equipment for signs of trouble 2 Power Check Verify the power indicator LED for the presence of power If the power LED is not illuminated verify that the...

Page 120: ...Iss 06 Contacting Ross Video Technical Support If your problem is not resolved after following these checks actions the fault is likely to be related to a mechanical or electrical component failure C...

Page 121: ...ional standards to which the SRG 4400 complies Note that specifications are subject to change without notice The following topics are discussed General Characteristics Reference Specifications Analog...

Page 122: ...are valid under the following conditions The SRG 4400 must be in an environment where the temperature altitude humidity and vibration conditions are within the operating limits described in the secti...

Page 123: ...625 Sync Input Requirements Amplitude 6dB to 6dB S N Ratio 40dB ScH Phase 20 Pull in Range 50ppm Jitter Burst 0 5 Sync 1ns Genlock Time Offset Range Range Full color range Resolution 0 5 degree of su...

Page 124: ...2 channels Time stamp accuracy 150ns to GPS UTC Table 7 4 Frequency Reference Outputs Category Performance Requirement Reference Information Output Connector Type 1 x BNC Output Impedance and Required...

Page 125: ...Output Output Impedance 75ohm Return Loss 30dB to 5MHz Formats NTSC M with Setup SMPTE 170M See notes on field blanking NTSC J no Setup SMPTE 170M PAL CCIR 656 ITU R BT 1700 1 PAL B Tri Sync SMPTE 274...

Page 126: ...formation but there may be VITC etc Line 623 and Line 23 are specified as active half lines in CCIR 624 but they are fully blanked in this SRG 4400 Field 2 lines 311 336 inclusive are blanked i e ther...

Page 127: ...i 270Mbps 720p 1 5Gbps 1035i 1 5Gbps 1080i 1 5Gbps 1080p 3Gbps Signal Amplitude 800mV 10 Rise and Fall Time 270Mbps 600ps 15ps 1000ps 500ps 1 5Gbps 130ps 20ps 270ps 50ps 3Gbps 120ps 15ps 135ps 25ps Ji...

Page 128: ...y 20Hz 20KHz 1Hz resolution Amplitude Silence and 78dBFS to 0dBFS 1dB resolution Pre emphasis None Interruption Programmable 1 second 3 second EBU TECH 3304 Glits Blits Quantized Resolution 270Mbps 20...

Page 129: ...8ns Typically 2ns Audio Parameters Frequency 20Hz 20kHz Steps of 1Hz Amplitude Silence and 78dBFS to 0dBFS 1dB resolution Pre emphasis None Interruption Programmable 1 second 3 second EBU TECH 3304 G...

Page 130: ...ormance Requirement Reference Information Output Connector Type Molex MicroClasp 2mm 30 pin Shared with AES EBU Audio and LTC Number of Outputs 2 x Balanced 1 x stereo balanced pair Output Impedance 5...

Page 131: ...x MicroClasp 2mm 30 pin Shared with Analog Audio and AES EBU Audio Number of Outputs Up to 8 Balanced LTC Outputs Output Impedance and Required Termination Differential Balanced Line Driver Output The...

Page 132: ...0 CMOS compatible Rise and Fall Time 5ns Rise Fall 44ns 10 to 90 Jitter 8ns Typically 2ns Pulse Type Individually Programmable on each BNC Mixed Sync Video pulses are derived from the Black 1 output A...

Page 133: ...tor Type Molex MicroClasp 2mm 30 pin Shared with RS 232 and ONAIR Outputs Pin 7 GP Output 1 Open Collector Pin 8 GP Output 2 Open Collector Pin 1 GND Pin 10 GND Output Level 0 4V Measured at 100mA sin...

Page 134: ...hernet Interface Table 7 15 Ethernet Interface Category Performance Requirement Reference Information Connector Type 1 x RJ45 8P8C IEEE Standards Compliance IEEE 802 31 1990 10BASE T IEEE 802 3u 1995...

Page 135: ...0 60Hz Absolute Limits Voltage Range 90 to 264VAC 47 63Hz Fuse 5mmx20mm Anti surge 2A 250V Fuse identification marking T2A H250V IEC 60127 2 Operational AC Current Each PSU 130mA 230VAC 200mA 120VAC S...

Page 136: ...Net Weight 5 85kg 12 9lb Table 7 19 Environment Characteristics Category Performance Requirement Reference Information Temperature Operating 0 C to 40 C Non operating 20 C to 60 C Relative Humidity O...

Page 137: ...SRG 4400 User Manual Iss 06 Certifications and Compliances 8 1 Certifications and Compliances In This Chapter The following topics are discussed Certifications and Compliances...

Page 138: ...ic field immunity IEC61000 4 4 Electrical fast transient burst immunity IEC61000 4 5 Power line surge immunity IEC61000 4 6 Conducted RF immunity IEC61000 4 11 Voltage dips and interruptions immunity...

Page 139: ...e rated Pollution Degree 2 Normally only dry non conductive pollution occurs Occasionally a temporary conductivity that is caused by condensation must be expected This location is a typical office hom...

Page 140: ...8 4 Certifications and Compliances SRG 4400 User Manual Iss 06...

Page 141: ...This Chapter This chapter lists the pinouts of various multi way connectors available on the rear panel of the SRG 4400 Note that specifications are subject to change without notice The following top...

Page 142: ...he top row includes the even numbered pins e g LTC2 Refer to Table 7 10 Table 7 9 and Table 7 11 for technical details regarding this connector Table 9 1 Balanced Audio AES LTC Pinouts Pin Signal Func...

Page 143: ...Iss 06 Connector Pinouts 9 3 Pin Views of Connectors Connectors are Molex Micro Clasp 2mm series Figure 9 1 Chassis Connectors Molex 55959 3030 Figure 9 2 Mating Connectors Molex 51353 3000 2 4 28 30...

Page 144: ...roClasp series socket female 9 pin connector D type plug male Note This port is not implemented Table 9 2 GPI RS232 Connector Pin Signal Function 1 Ground 2 Ground 3 RS232 RX 4 RS232 TX 5 GP Input 1 T...

Page 145: ...al Iss 06 Connector Pinouts 9 5 Pin Views of Chassis Connectors Connectors are Molex Micro Clasp 2mm series Figure 9 3 Chassis Connectors Molex 55959 1030 Figure 9 4 Mating Connectors Molex 51353 1000...

Page 146: ...9 6 Connector Pinouts SRG 4400 User Manual Iss 06...

Page 147: ...SRG 4400 User Manual Iss 06 Characters for Idents 10 1 Characters for Idents In This Chapter The following topics are discussed Notes about Compatibility Characters Characters Available...

Page 148: ...haracters defined in the following ranges are also discouraged They are either control characters or permanently undefined Unicode characters x1 x8 xB xC xE x1F x7F x84 x86 x9F xFDD0 xFDDF x1FFFE x1FF...

Page 149: ...in grey Generally if an unsupported character is detected it will be replaced with the space character 0x20 Table 10 1 Available Characters for Idents 000 007 000 001 002 003 004 005 006 007 0 0 P p 1...

Page 150: ...10 4 Characters for Idents SRG 4400 User Manual Iss 06 Table 10 2 Available Characters for Idents 008 00F 008 009 00A 00B 00C 00D 00E 00F 0 1 2 3 4 5 6 7 8 9 A B C D E F...

Page 151: ...The patterns are stored in a pattern file in FLASH memory The pattern file can be updated via the Ethernet interface A slightly different set of test patterns is available for each signal format The f...

Page 152: ...ftgrille_blacksquare 13 16x12hardgrille_white050square 14 16x12softgrille_white050square 15 16x9hardgrille_blacksquare 16 16x9softgrille_blacksquare 17 16x9hardgrille_white050square 18 16x9softgrille_...

Page 153: ...ll_mono 39 multiburst_half_mono 40 multiburst_Half_Luma_Full_Chro 41 multiburst_half_color 42 sweep_full_mono 43 sweep_half_mono 44 sweep_Half_Luma_Full_Chroma 45 sweep_half_color 46 100 _valid_ramps_...

Page 154: ...ftgrille_blacksquare 13 16x12hardgrille_white050square 14 16x12softgrille_white050square 15 16x9hardgrille_blacksquare 16 16x9softgrille_blacksquare 17 16x9hardgrille_white050square 18 16x9softgrille_...

Page 155: ...ll_mono 39 multiburst_half_mono 40 multiburst_Half_Luma_Full_Chro 41 multiburst_half_color 42 sweep_full_mono 43 sweep_half_mono 44 sweep_Half_Luma_Full_Chroma 45 sweep_half_color 46 100 _valid_ramps_...

Page 156: ...9softgrille_blacksquare 13 16x9hardgrille_white050square 14 16x9softgrille_white050square 15 bar100_9 16 bar100_9_red100 17 bar100_8 18 bar100_8_red100 19 bar095_9 20 bar095_9_red095 21 bar095_8 22 ba...

Page 157: ...SRG 4400 User Manual Iss 06 Test Patterns 11 7 sweep_full_mono 38 sweep_half_mono 39 sweep_Half_Luma_Full_Chroma 40 sweep_half_color 41 100 _valid_ramps_1 42 100 _valid_ramps_2 43 7_T_Pulses 44...

Page 158: ...x9softgrille_blacksquare 13 16x9hardgrille_white050square 14 16x9softgrille_white050square 15 bar100_9 16 bar100_9_red100 17 bar100_8 18 bar100_8_red100 19 bar095_9 20 bar095_9_red095 21 bar095_8 22 b...

Page 159: ...SRG 4400 User Manual Iss 06 Test Patterns 11 9 sweep_full_mono 38 sweep_half_mono 39 sweep_Half_Luma_Full_Chroma 40 sweep_half_color 41 100 _valid_ramps_1 42 100 _valid_ramps_2 43 7_T_Pulses 44...

Page 160: ...12 16x9softgrille_blacksquare 13 16x9hardgrille_white050square 14 16x9softgrille_white050square 15 bar100_9 16 bar100_9_red100 17 bar100_8 18 bar100_8_red100 19 bar095_9 20 bar095_9_red095 21 bar095_...

Page 161: ...06 Test Patterns 11 11 sweep_full_mono 38 sweep_half_mono 39 sweep_Half_Luma_Full_Chroma 40 sweep_half_color 41 100 _valid_ramps_1 42 100 _valid_ramps_2 43 7_T_Pulses 44 full_frame_picture_type1 45 fu...

Page 162: ...x9softgrille_blacksquare 13 16x9hardgrille_white050square 14 16x9softgrille_white050square 15 bar100_9 16 bar100_9_red100 17 bar100_8 18 bar100_8_red100 19 bar095_9 20 bar095_9_red095 21 bar095_8 22 b...

Page 163: ...06 Test Patterns 11 13 sweep_full_mono 38 sweep_half_mono 39 sweep_Half_Luma_Full_Chroma 40 sweep_half_color 41 100 _valid_ramps_1 42 100 _valid_ramps_2 43 7_T_Pulses 44 full_frame_picture_type1 45 fu...

Page 164: ...11 14 Test Patterns SRG 4400 User Manual Iss 06...

Page 165: ...ng via DashBoard In This Chapter This chapter provides information for connecting to the DashBoard client The DashBoard software and user manual can be downloaded from our website The following topics...

Page 166: ...stem Setup menu Network menu The items to be configured are IPAddress Subnet Mask and Gateway Ask your network expert to help set these up The controlling DashBoard client is expected to be on the sam...

Page 167: ...g 3 Select TCP IP openGear Frame from the provided list 4 Click Next to display the New TCP openGear Frame Connection dialog 5 Type the IP address of the SRG 4400 in the IPAddress field 6 Type a uniqu...

Page 168: ...12 4 Connecting via DashBoard SRG 4400 User Manual Iss 06...

Page 169: ...ion 13 1 NTP Option In This Chapter This chapter provides information on installing the NTP option for your SRG 4400 The following topics are discussed Overview Background Information Simplified NTP F...

Page 170: ...5 57 for details No additional externally connected hardware is required as part of the installation A power cycle may be required to complete the update process In order to utilize the NTP Option si...

Page 171: ...ated remote NTP server The NTP Client will keep searching for a time until it gets one The NTP operational parameters can be monitored in the LCD menu and on the Dashboard remote control program Defau...

Page 172: ...NTP Lock to Lost YES Is the Poll Timer set to 0 NO YES Is the NTP Lock set to Locked NO NO Is the Measured Time Delay Threshold NO Is the GPS Solution OK NO Is the NTP Lock set to Locked YES YES YES L...

Page 173: ...e Stratum Determination Is GPS locked Server Time when no GPS Is the Lock Lost YES NO YES NO YES YES NO NO START YES Set Stratum to 16 Set Stratum to 16 Set Stratum to 8 Set Stratum to 1 Set Stratum t...

Page 174: ...a list of the various corrections which need to be made by the SRG 4400 Table 13 1 Required Time Corrections Offset SRG 4400 Update 1 Earth Speed Drift in one day 1ms Leap second corrections are made...

Page 175: ...on In This Chapter This chapter provides information on installing the GPS option for your SRG 4400 The following topics are discussed Before You Begin System Requirements Installing the GPS Antenna C...

Page 176: ...nd standards Not following these regulations may lead to legal actions and rejection of insurance coverage in case of damage from lightning Make sure to choose a lightning protector with DC pass and s...

Page 177: ...Diameter DC Resistance Bending Radius Operating Temperature RG58 Black PVC or LBC LMR195 0 66dB m 1 6GHz 5mm 0 05ohms m 25mm 40 to 80 C LBC LMR400 Black polyethylene 0 18dB m 1 6GHz 10 25mm 0 01ohms m...

Page 178: ...50mA The Ross supplied antenna and line amplifier optional equipment require less than 30mA combined To install the GPS antenna 1 Remove the nut and washer from beneath the antenna cap Figure 14 1 An...

Page 179: ...SRG 4400 User Manual Iss 06 GPS Option 14 5 4 Thread the cable through the washer and nut 5 Use the washer and nut to affix the antenna cap to the surface Figure 14 4 Securing the Antenna Cap...

Page 180: ...on without an External Line Amplifier Figure 14 6 GPS 4400 100M Connection without an External Line Amplifier GPI RS232 100 BaseT GPS 1Hz 10MHz IN 10MHz WK TTL1 WK TTL2 6Hz TTL3 DARS AES 1 AES 2 SDI 2...

Page 181: ...on when presented with these other signals Again the system designer needs to determine all of the unintended signals and their possible levels that can be presented and make sure the external Line Am...

Page 182: ...ing unlocking of the GPS receiver will be tolerated as the short term effect on the free running oven frequency of the SRG 4400 will be very small When an unlocked condition is detected the SRG 4400 s...

Page 183: ...iage or building Multi path caused by signal reflection GPS GLONASS antenna Signal path after the GPS GLONASS antenna Even though for frequency and phase locking the SRG 4400 does not require a good 3...

Page 184: ...the digital signal processing unit Simplified GPS Flowchart Figure 14 8 Phasing to GPS Flowchart YES Found GPS Time Lost for 1 hour NO NO Power On Clear 25Hz Lock Clear 29 97Hz Lock Clear 30Hz Lock YE...

Page 185: ...y non CW signals The most common source of interference is digital noise This is created by the fast rise and fall times and high clock speeds of modern digital circuitry For example a popular net boo...

Page 186: ...14 12 GPS Option SRG 4400 User Manual Iss 06...

Page 187: ...formation in the user bits of LTC and VITC SMPTE 309M 1999 using YYMMDD format with or without encoded time zone information EBU I29 1995 ITU R BR 1353 Appendix 2 or commonly known in the industry as...

Page 188: ...ts 27 28 29 BG4 10s of Month units 36 Day10s of units 37 Day 10s of units 38 Month 10s of units 39 Reserved set to 0 BG5 Year Units 46 Reserved set to 0 47 48 49 BG6 Year 10s of units 56 Year units 57...

Page 189: ...nformation In This Chapter This chapter contains procedures for cleaning and performing preventive maintenance on the SRG 4400 general servicing information and the warranty policies The following top...

Page 190: ...ry lint free cloth or a soft bristle brush If dirt remains use a cloth or swab dampened with a 75 isopropyl alcohol solution A swab is useful for cleaning in narrow spaces around the controls and conn...

Page 191: ...ff the power to the instrument then disconnect the power cord from the mains power Use Care When Servicing With Power On Dangerous voltages or currents may exist in this product Disconnect power remov...

Page 192: ...SRG 4400 User Manual provides all pertinent information for the safe installation and operation of your Ross Video Product Ross Video policy dictates that all repairs to the SRG 4400 are to be conduct...

Page 193: ...trade show information Visit Us Visit our website for Company information and news Related products and full product lines Online catalog Testimonials Technical Support Telephone 1 613 652 4886 After...

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